Kiesha Bagby

• Oversaw daily operations of self-storage facility to ensure smooth functioning.
• Trained and supervised staff to improve team efficiency and service quality.
• Enforced security protocols to protect customer belongings and facility assets.
• Implemented inventory management systems for effective storage unit tracking.
• Developed marketing strategies to attract new customers and increase occupancy rates.
• Managed accounts payable and receivable processes efficiently.
• Maintained accurate financial records and ensured timely reporting.
• Assisted in budget preparation and tracking expenditures effectively.
• Ensured accuracy in all accounting entries and records.
• Entered deposits, credit card charges and sales entries to facilitate cash management.
• Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
• Resolved billing discrepancies with vendors or customers promptly.
• Inspected work areas to maintain cleanliness and identify potential safety hazards.
• Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.

• Collaborated with hiring managers to understand staffing needs and develop job descriptions.
• Utilized applicant tracking systems to manage candidate applications and streamline recruitment processes.
• Conducted phone screenings to evaluate candidates' qualifications and fit for roles.
• Coordinated interviews between candidates and hiring teams, ensuring smooth scheduling and communication.
• Facilitated onboarding sessions to introduce new hires to company policies and culture.
• Scheduled in-person interviews for management review.
• Developed and implemented recruitment strategies to attract qualified candidates.
• Maintained detailed records of recruiting activities such as interviewing notes, offer letters.

Maintained a 96% occupancy rate as a Property manager and provided excellent customer.

• Administrative and clerical tasks

• Maintaining folders on clients

• Tracking petty cash

• Quick and accurate data-entry skills
• Train new employees
• Managed inventory tracking and physical inventory counts to minimize loss.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Maintained current accounts and deposited funds to keep on-site cash low.
• Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
• Keeping up on maintenance on the property such as snow removal, landscaping, fixing any issue on site.

• Managed daily operations of self-storage facility ensuring customer satisfaction.
• Supervised staff, providing training and support to enhance performance.
• Maintained accurate inventory records for storage units and supplies.
• Handled customer inquiries and resolved issues effectively and professionally.
• Implemented marketing strategies to attract new customers to the facility.

• Processed customer transactions using point-of-sale systems efficiently.
• Maintained cleanliness and organization of checkout area for optimal operations.
• Handled cash, credit, and digital payments accurately during transactions.
• Stocked shelves with products according to store layout and inventory guidelines.
• Organized merchandise displays to enhance product visibility and accessibility.