Kiesha Black
Elm Mott
Summary
Dynamic and dedicated professional with over 10 years as a Receptionist at Connally Junior High, excelling in document management and verbal communication. Proven ability to enhance operational efficiency and maintain confidentiality while providing exceptional administrative support. Skilled in multitasking and prioritizing tasks to ensure a welcoming environment for students and visitors alike.
Overview
11
11
years of professional experience
Work History
Receptionist
Connally Junior High
08.2016 - Current
- Experienced school receptionist with over 10 years of experience working in a school setting.
- Assist the PEIMS in all daily operations and responsibilities pertaining to attendance.
- Maintained accurate and organized records of student enrollment, attendance, grades, and other related data.
- Answered inquiries from parents, students, and other school personnel.
- Assist with the preparation and distribution of student report cards and other school documents.
- Resolved customer problems and complaints.
- Create student files and ensure completeness of records as needed.
- Maintained visitor log for entering and leaving facility for security purposes.
- Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding students and campus.
- Provided clerical support to staff employees by copying, faxing, and filing documents.
- Organized, maintained and updated student information in computer databases.
Teacher's Aide
Connally Early Childhood
08.2014 - 05.2016
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
Education
Bachelor of Arts - Liberal Arts
University of Missouri Kansas City
Kansas City, MO05-2002
Associate of Arts - General Studies
KCK Community College
Kansas City, KS05-1998
Skills
- Document management
- Greeting and seating clients
- Office equipment operations
- Information protection
- Mail distribution
- Database administration
- Documentation and reporting
- Data entry
- Front desk operations
- Multi-line phone system operation
- Multitasking and prioritization
- Office administration
- Organization skills
- Verbal and written communication
- Administrative support
Timeline
Receptionist
Connally Junior High
08.2016 - Current
Teacher's Aide
Connally Early Childhood
08.2014 - 05.2016
Bachelor of Arts - Liberal Arts
University of Missouri Kansas City
Associate of Arts - General Studies
KCK Community College
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