Kietario Burt
Hutto,TX
Summary
Dynamic manager with proven success at Circle K, excelling in team leadership and customer service. Enhanced operational efficiency through strategic planning and effective staff training, achieving departmental goals while maintaining a safe environment. Skilled in decision-making and time management, fostering employee development and maximizing productivity. Ready to use and develop these skills in a Recruiter role.
Overview
2
2
years of professional experience
Work History
Manager
Circle K
15900 FM 620, Austin, TX 78717
07.2024 - Current
- Manage and motivate employees to be productive and engaged in work, while maintaining a professional, organized, and safe work environment.
- Accomplish multiple tasks within established timeframes.
- Enhance customer satisfaction by maintaining a professional demeanor while resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery with customers and vendors.
- Maximize performance by monitoring daily activities and mentoring team members.
- Oversee inventory management, control costs to keep business operating within budget, while reducing waste, and increasing profits.
- Achieve regional goals by developing and executing strategic plans and performance metrics.
- Interview and hire employees and implement mentoring programs to promote positive feedback and engagement.
- Evaluate employee performance, convey constructive feedback, mentor junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Successfully manage budgets and allocate resources to maximize productivity and profitability.
Assistant Store Manager
Circle K
15900 FM 620, Austin, TX 78717
11.2022 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Quality Control Inspector
Tesla
1 Tesla Road, Austin,TX 78725
02.2023 - 04.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
Education
Business Administration And Management
Clarendon College
Pampa, TXSkills
- Hiring and training
- Staff training, development, and management
- Multitasking Abilities
- Adaptability and flexibility
- Customer service
- Team leadership
- Time management
- Decision-making
- Shift schedule preparation
- Sales techniques
- Work prioritization and task delegation
- Teamwork and collaboration
- Goal setting
- Documentation and reporting
Timeline
Manager
Circle K
07.2024 - Current
Quality Control Inspector
Tesla
02.2023 - 04.2023
Assistant Store Manager
Circle K
11.2022 - 06.2024
Business Administration And Management
Clarendon College