Kiheam Crawford

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
• Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on road.
• Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
• Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining clean and safe work environment.
• Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.

• Operated with safety and skill to avoid accidents and delays.
• Dropped and hooked trailers and changed configuration of equipment.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.