Hi, I’m
Kihyun Audrey Kim
Rocklin,CA
Summary
Hello,
My name is Audrey Kim and I am a licensed real estate agent since 2019.
I'm an experienced and diligent real estate agent with a strong work ethic and attention to detail, I go above and beyond to meet the unique needs of each client, ensuring a seamless and successful transaction. My extensive knowledge of the local market, combined with my negotiation skills, enables me to achieve the best possible outcomes for both buyers and sellers.
Trustworthy and reliable, I am committed to providing your company unparalleled service and building long-lasting relationships with clients.
I excel at matching buyers with their dream homes within new developments. My strong communication and negotiation skills, coupled with my in-depth understanding of construction timelines and features, allow me to provide valuable insights and guidance to both homebuyers and builders alike.
I am incredibly confident in my abilities and enthusiastic about the opportunity to contribute to your company as a real estate agent. I am eager to bring my skills and expertise to your team. I am committed to upholding the highest standards of professionalism and service, and I am confident that my proactive approach and innovative thinking will make a valuable addition to your company. Please consider this as my earnest request to join your team, and I look forward to the opportunity to discuss how I can contribute to your company's success.
Overview
28
years of professional experience
Work History
EXP Realty Of California
Real Estate Agent
10.2019 - Current
Job overview
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Reviewed market research data and changed sales plans accordingly.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
- Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Collaborated with stakeholders to complete property sales and purchases.
Audio Pros Of Modesto
CFO
05.2003 - 12.2018
Job overview
- Oversaw budgets, payroll, and accounts payable and receivable.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
- Managed relationships with external auditors, ensuring a smooth and efficient annual audit process with minimal findings or issues identified.
- Ensured compliance with all regulatory requirements by staying current on industry developments and implementing necessary controls within the organization.
- Oversaw the preparation and submission of all tax filings, mitigating potential risks associated with noncompliance.
- Enhanced cash flow management through the development of robust forecasting models, ensuring optimal liquidity for business operations.
- Evaluated investment opportunities diligently, contributing to informed decisions regarding potential projects and their expected returns.
- Drove revenue growth by developing pricing strategies that maximized both sales volume and profitability.
- Collaborated cross-functionally with other departments to drive process improvements that positively impacted bottom-line results.
United Airlines
Airline Customer Service Agent
01.1997 - 05.2003
Job overview
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
- Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
- Collaborated with team members to achieve high levels of performance in demanding situations.
- Fostered a welcoming environment at the gate area by engaging in friendly conversations with travelers and attending promptly to their concerns.
- Streamlined check-in processes for faster service, resulting in reduced wait times.
- Coordinated closely with other departments to address operational challenges affecting customer experiences smoothly and efficiently.
- Conducted thorough ticket verification to maintain airline security standards and prevent fraud incidents.
- Contributed to overall revenue growth by promoting ancillary services such as upgrades and additional fees when applicable.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Adapted communication style based on each individual''s needs, providing clear instructions for non-native English speakers or those requiring additional support.
- Expedited lost luggage retrieval by coordinating efforts between ground crew and airline staff effectively.
- Proactively assisted passengers with baggage issues, minimizing delays and enhancing satisfaction.
- Processed ticket sales accurately, ensuring correct fare calculations and efficient booking procedures were followed.
- Educated passengers on safety protocols throughout their journey, enabling them to feel secure during the flight.
- Increased repeat business through personalized interactions and building rapport with customers.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Produced and shared customer service reports to support management decision-making.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
All Nippon Airways
Airline Customer Service Agent
01.1996 - 01.1997
Job overview
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
- Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
Education
Se Jong UniversitySeoul, South Korea
No Degree from Hotel Management
02.2003
Kang Nung National UniversityKang Nung, South Korea
Bachelor of Arts from Tourism And Travel Management
02.1997
Soek Kwan High SchoolSeoul, South Korea
High School Diploma
02.1993
Skills
- Property tours and inspections
- Comparative market analysis
- Interior Staging
- Lead Follow Up
- Market monitoring
- Traditional marketing
- Client Needs Assessment
- Contract Negotiation
- Contracting
- Proficient in Microsoft Office
- Sales Presentations
- Negotiation expertise
- Sales closing
- Database Management
- Strong organizational skills
- Client-oriented
- Clean Driving Record
- Highly Professional
- Property Information Filing
- MLS expert
- Financial Planning
- Fluent in Korean & English
- Administrative Support
- Client management
- Accomplished in commission sales
- Works well independently
- Tech-Savvy
- Excellent teamwork
- Market research data entry
- Negotiation
- Digital Marketing
- Property Marketing
- Placer County & Santa Clara County Association of Realtors
- Active California Real Estate License #02093758
arts & craft
In my leisure time, I am passionate about arts and crafts, which serves as both a creative outlet and a way to unwind. I enjoy exploring various artistic mediums, from painting and drawing to DIY projects and handmade crafts. This hobby not only allows me to express my creativity but also enhances my attention to detail and problem-solving skills. I take great pride in creating unique and personalized pieces, and I often incorporate this creative mindset into my professional endeavors, bringing a fresh and innovative approach to my work. Additionally, engaging in arts and crafts has taught me patience, perseverance, and the importance of continuous learning, qualities that I believe are valuable in any professional setting.
Additional Information
As a community service interpreter fluent in both Korean and English, I play a vital role in assisting new families transitioning to the community. I facilitate effective communication between non-English speaking Korean families and service providers, ensuring they have access to essential resources and support. My role involves translating important documents, interpreting during meetings and appointments, and providing cultural guidance to help families navigate their new environment. Committed to promoting inclusivity and understanding, I take pride in bridging language barriers and helping new families feel welcomed and empowered in their new community.
Timeline
Real Estate Agent
EXP Realty Of California
10.2019 - Current
CFO
Audio Pros Of Modesto
05.2003 - 12.2018
Airline Customer Service Agent
United Airlines
01.1997 - 05.2003
Airline Customer Service Agent
All Nippon Airways
01.1996 - 01.1997
Se Jong University
No Degree from Hotel Management
Kang Nung National University
Bachelor of Arts from Tourism And Travel Management
Soek Kwan High School
High School Diploma
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