Kija Ford
Lynchburg,VA
Summary
Compassionate Health Coach recognized for efficiently managing time and resources to support client health and wellness goals. Skilled in designing personalized nutrition plans, exercise regimens, and stress management techniques. Excel in motivational interviewing, active listening, and empathy, ensuring successful behavior change strategies tailored to individual needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Coach
Centra Health
Lynchburg, VA
11.2024 - Current
- Offered ongoing motivation and accountability for behavior change through positive reinforcement techniques.
- Monitored clients' progress and compared to pre-determined health targets.
- Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.
- Utilized an evidence-based approach when making nutrition recommendations and designing meal plans.
- Developed action plans tailored to each client's needs including specific steps to improve dietary quality and increase physical activity levels.
- Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
- Conducted weekly one-on-one sessions with clients to review progress against established goals.
Medical Assistant Non-Certified
Centra Health
02.2022 - Current
- Schedule and check in/ check out patients.
- Room 15-20 patients per day
- Place and return phone calls to patients.
- Answer questions within my scope of practice.
New Business Representative II
Pacific Life
06.2017 - 02.2022
- Reviews and determines if policies are in good order to share with Underwriters for review.
- Performs at department standards for work prioritization, productivity, quality, and timeliness.
- Work effectively with peers across multiple locations to ensure service levels are met and maintained.
Packaging Machine Operator/Sanitor
Frito Lay
11.2016 - 07.2017
- Set up machines to ensure they’re in proper working order.
- Troubleshoot problems during machine operation.
- Perform safety checks on machinery.
- Create and maintain activity logs.
- Part time
Retail Consultant/Key Holder
Sprint
11.2014 - 06.2017
- Develop and attain customer experience / sales objectives for the store.
- Sell and offer products and services offered by the company.
- Meet all sales objectives.
- Handle all administrative aspects of the sale (completing contracts, processing payments, etc.)
- Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features.
Education
High School Diploma -
Heritage High School
Lynchburg, VA05-2011
Skills
- Medical terminology
- Customer service
- Data collection and analysis
- Active listening
- Multitasking capacity
- Attention to detail
Certification
- A60422723
- Exp 3/28/2027
Timeline
Health Coach
Centra Health
11.2024 - Current
Medical Assistant Non-Certified
Centra Health
02.2022 - Current
New Business Representative II
Pacific Life
06.2017 - 02.2022
Packaging Machine Operator/Sanitor
Frito Lay
11.2016 - 07.2017
Retail Consultant/Key Holder
Sprint
11.2014 - 06.2017
High School Diploma -
Heritage High School
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