Kile White
Jackson,MS
Summary
Dynamic professional with a proven track record in customer relationship management and team leadership, honed at companies like C Spire. Excelled in enhancing customer service protocols and streamlining account management, leading to significant improvements in efficiency and productivity. Skilled in money handling and adept at fostering positive client relationships through effective decision-making and time management.
Overview
2
2
years of professional experience
Work History
Assistant Manager
State Street Group Llc
03.2024 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Delegator. Along with everyday building inspections.
- Provide sales expertise. Selling, communicating, minor contracting, and closing abilities.
- Handle check scanning and in person transactions
- Customer Relationship Management Experience
- Report traffic volume and inspections directly to Vice President
Residential Account Executive
C Spire
10.2022 - 03.2024
- Streamlined account management processes for improved efficiency and productivity.
- Educated customers on product updates or changes while effectively addressing inquiries about current services.
- Spearheaded efforts to resolve customer complaints, achieving swift resolutions and maintaining positive relationships.
- Worked closely with cross-functional teams such as billing and technical support to address client concerns efficiently.
- Event Planning and scheduling experience.
Sales Assistant
Cypress Depot
06.2022 - 10.2022
- Product delivery driver
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products.
Education
Bachelor of Science - Business Marketing
Mississippi State University
Starkville, MS05-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer Relationship Management
Timeline
Assistant Manager
State Street Group Llc
03.2024 - Current
Residential Account Executive
C Spire
10.2022 - 03.2024
Sales Assistant
Cypress Depot
06.2022 - 10.2022
Bachelor of Science - Business Marketing
Mississippi State University
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