Kilee Fisher
Overton,NV
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Globe Life
01.2025 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
- Managed 250 calls a day 4 sits with clients and minimum of 2 sales a day
Vet Assisitant
Moapa Valley Veterinary Services
09.2024 - 02.2025
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
warehouse
amazon
11.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Operator
Thrive Life
01.2022 - 11.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Associate
Nothing Bundt Cakes
10.2020 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Delivery Driver
Jimmy Johns
09.2020 - 11.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Crew Member
Mister Car Wash
10.2019 - 09.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Set Up Crew
SnowBird Ski Resort
10.2018 - 07.2019
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Inventoried and examined rented items after events to document and locate damaged items.
- Trained new crew members on company policies, safety protocols, and proper equipment handling techniques, fostering a skilled workforce.
- Collaborated with vendors to ensure timely delivery and installation of necessary equipment for events.
- Demonstrated adaptability by quickly adjusting to last-minute changes or additions to event plans.
Sales Associate
Forever 21
11.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
waitress
Inside Scoop
08.2017 - 01.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
South Point
Salt Lake City, UT05.2019
Skills
- Proficient in Resolving Disputes
- Effective Issue Management
- Comprehensive Product Understanding
- Efficient Data Management
- Billing Inquiry Resolution
- Client Relationship Management
- Operational Management
Certification
Willing to be certified in different fields of work.
Timeline
Licensed Insurance Agent
Globe Life
01.2025 - Current
Vet Assisitant
Moapa Valley Veterinary Services
09.2024 - 02.2025
warehouse
amazon
11.2023 - 09.2024
Operator
Thrive Life
01.2022 - 11.2023
Associate
Nothing Bundt Cakes
10.2020 - 01.2022
Delivery Driver
Jimmy Johns
09.2020 - 11.2020
Crew Member
Mister Car Wash
10.2019 - 09.2020
Sales Associate
Forever 21
11.2018 - 12.2018
Set Up Crew
SnowBird Ski Resort
10.2018 - 07.2019
waitress
Inside Scoop
08.2017 - 01.2018
High School Diploma -
South Point
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