Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiley Bennett

Collinsville

Summary

Dynamic barista and restaurant hostess with a proven record in exceptional customer service. Skilled in problem-solving and team collaboration, fostering a welcoming atmosphere for guests and enhancing overall dining experiences.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Barista

Dunkin
01.2026 - Current
  • Engaged with customers to provide exceptional service and promote menu items.
  • Prepared and served high-quality beverages following standardized recipes.
  • Assisted in training new baristas on beverage preparation and customer service techniques.
  • Maintained cleanliness and organization of workstations to ensure efficient operations.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Restaurant Hostess

Bricktown Brewery
12.2023 - 03.2025
  • Managed reservations and waitlists to optimize seating efficiency.
  • Managed waitlists to optimize seating efficiency.
  • Maintained cleanliness and organization of front-of-house areas.
  • Provided menu information and answered guest inquiries effectively.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Collaborated with servers and kitchen staff to enhance guest experience.
  • Assisted in training new host staff on operational procedures.

Education

Bachelor of Arts - Business

Rogers State University
Claremore, OK
05-2030

High School Diploma -

Owasso High School
Owasso, OK
05-2026

Skills

  • Coffee machinery
  • Customer engagement
  • Order taking
  • Food delivery
  • Safe food handling
  • Payment processing
  • Attention to detail
  • Time management
  • Problem-solving
  • Exceptional customer service
  • Team player
  • Active listener
  • Friendly and outgoing
  • Adaptive and creative

Certification

Food Handlers Permit

Timeline

Barista

Dunkin
01.2026 - Current

Restaurant Hostess

Bricktown Brewery
12.2023 - 03.2025

Bachelor of Arts - Business

Rogers State University

High School Diploma -

Owasso High School