Kiley Florence
Florence,KY
Summary
Dedicated Certified Nursing Assistant skilled in patient-focused care, HIPAA compliance, and vital sign monitoring. Committed to ensuring safety and comfort while providing compassionate support to patients. Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
St Elizabeth
Edgewood, KY
07.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented infection control measures, contributing to a safe patient environment.
- Documented patient progress accurately in electronic health record systems for continuity of care.
- Trained new staff on patient care protocols and best practices in a clinical setting.
Room Service Associate
St Elizabeth
Edgewood, KY
08.2024 - 06.2025
- Delivered prompt and courteous room service to enhance guest satisfaction.
- Coordinated meal orders with kitchen staff for timely preparation and delivery.
- Monitored compliance with health and safety regulations during service operations.
- Trained new staff on service standards and operational procedures.
Manager
Kona Ice
Florence, KY
07.2021 - 08.2024
- Led daily operations, ensuring compliance with health and safety standards.
- Managed inventory levels, optimizing supply chain efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Implemented initiatives to improve customer satisfaction and engagement.
Supervisor
Jump!Zone
Florence, KY
10.2018 - 05.2021
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored new staff on operational procedures and best practices.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Coordinated team schedules to optimize staffing levels during peak hours.
Education
Associate of Science - Nursing
Gateway
Edgewood, KY05.2028
High School Diploma -
Boone County High School
Florence, KY05.2021
Skills
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Collecting vital signs
- Basic life support
- Electronic charting
- Patient-focused care
- Positioning patients
- Attention to detail
- Complex Problem-solving
- Flexibility
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Elementary
Timeline
Certified Nursing Assistant
St Elizabeth
07.2025 - Current
Room Service Associate
St Elizabeth
08.2024 - 06.2025
Manager
Kona Ice
07.2021 - 08.2024
Supervisor
Jump!Zone
10.2018 - 05.2021
Associate of Science - Nursing
Gateway
High School Diploma -
Boone County High School