Kiley Henkins
Rock Springs,WY
Summary
Multimedia professional with solid background in account management and client/ customer relations. Skilled in digital marketing, content creation, and campaign execution. Strong focus on team collaboration and adaptability to meet changing needs. Reliable and results-driven, known for creative problem-solving and strategic thinking.
Overview
5
5
years of professional experience
Work History
Multimedia Account Executive
Adams Publishing Group LLC
04.2024 - Current
- Collaborate with cross-functional teams to design visually compelling advertisements that resonated with target audiences.
- Boost sales revenue through strategic account management and relationship building.
- Use cold calling to reach out to local business owners needing new advertising products and services.
- Maintain accurate records of all activities related to each account.
- Create and present media and advertising packages to prospective customers.
- Exceed monthly sales targets by cultivating strong relationships with both existing and new clients.
- Use consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Enhance client satisfaction by providing tailored multimedia advertising solutions.
- Monitor campaign performance closely, making data-driven adjustments as needed for optimal results.
Lead Store Associate
Aldi USA
10.2019 - 03.2024
- Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
- Coordinated promotional events and in-store displays to attract customers and boost sales revenue.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
- Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
- Maintained a clean, safe, and visually appealing store environment for both customers and employees.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Promoted positive work environment, leading to improved teamwork and overall morale among staff members.
- Collaborated with store manager to implement merchandising strategies that maximized sales and profitability.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Creative Technologies
Illinois State University
Normal, IL05-2023
Skills
- Account management
- Advertising strategy
- Effective communication
- Team collaboration
- Creative problem solving
- Multimedia content creation
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
Websites
Timeline
Multimedia Account Executive
Adams Publishing Group LLC
04.2024 - Current
Lead Store Associate
Aldi USA
10.2019 - 03.2024
Bachelor of Science - Creative Technologies
Illinois State University
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