Summary
Overview
Work History
Education
Skills
Timeline
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Kiley Ochoa

Abilene,TX

Summary

Proactive in leading, motivating and managing others to achieve objectives. Focused on helping senior managers , employees and guests with wide-ranging needs. Highly professional , organized and flexible.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Bowies
01.2023 - 05.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences

Host

Perinis
07.2022 - 10.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Receptionist

Wisteria
01.2022 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained visitor log for entering and leaving facility for security purposes.

Education

High School Diploma -

Jim Ned High School
Tuscola, TX
05.2023

Skills

  • Hiring and training
  • Leadership
  • Communication
  • Sales and marketing
  • Customer service
  • Product and service knowledge

Timeline

Assistant Manager

Bowies
01.2023 - 05.2024

Host

Perinis
07.2022 - 10.2022

Receptionist

Wisteria
01.2022 - 07.2022

High School Diploma -

Jim Ned High School

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Kiley Ochoa