Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kiley Speaks

Smithville,TN

Overview

3
3
years of professional experience

Work History

Residential Assistant

University Housing & Residential Life
Cookeville, TN
08.2024 - 12.2025
  • Responded to student concerns with conflict resolution and campus referrals
  • Managed front desk by answering phones, answering calls, and checking out equipment
  • Responded to emergencies and ensured policy compliance during duty nights
  • Promoted student engagement and community development

Cashier

Food Lion
Smithville, TN
05.2023 - Current
  • Assisted and resolved customer questions
  • Perform transactions to approximately 200+ daily
  • Answered phones and transferred calls at the service desk
  • Performed opening tasks to prep for shift such as running front end single-handedly

Office Attendant

Botanico Inc.
McMinnville, TN
05.2023 - 06.2025
  • Performed cleaning duties such as dusting, sweeping, and mopping bi-weekly
  • Restocked kitchen and bathroom

Education

Bachelor of Science - Sociology, Criminal justice

Tennessee Technological University
Cookeville, TN
12-2025

Skills

  • Google Workspace
  • Microsoft 365
  • Canva
  • Conflict mediation
  • Customer service
  • Written and verbal communication
  • Attention to detail

Affiliations

  • Sociology & Criminal Justice Club
  • Student member

Timeline

Residential Assistant

University Housing & Residential Life
08.2024 - 12.2025

Cashier

Food Lion
05.2023 - Current

Office Attendant

Botanico Inc.
05.2023 - 06.2025

Bachelor of Science - Sociology, Criminal justice

Tennessee Technological University
Kiley Speaks