Kiley Walker
Wenatchee,WA
Summary
Open and positive communicator skilled in managing routine needs and meeting special challenges with a calm and level-headed approach.
Overview
7
7
years of professional experience
Work History
Sales Agent/Producer
State Farm Insurance
Wenatchee, WA
07.2023 - 09.2024
- Navigated insurance claims and sold comprehensive contracts and policies to clients, demonstrating strong problem-solving skills.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Negotiated contracts with customers to secure sales deals.
- Resolved customer complaints promptly and effectively.
Director of Sales and Marketing
Columbia Landing of Wenatchee Memory Care
11.2022 - 05.2023
- Developed and executed strategic sales plans, utilizing strong communication skills to engage potential residents and their families.
Director of Sales
Fieldstone Memory Care
07.2022 - 11.2022
- Established and nurtured customer relationships, providing exceptional service and addressing inquiries with accuracy.
Manager
Tumbleweed
12.2021 - 05.2022
- Implemented sales strategies that exceeded profit margins, showcasing effective communication and leadership skills.
Sales Clerk
Tumbleweed
08.2021 - 12.2021
- Maintained a welcoming environment for customers, contributing to sales goals and enhancing the shopping experience.
Sales Lead
Threads
Wenatchee, WA
08.2017 - 08.2020
- Maintained attractive merchandise displays to maximize purchases.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
Education
Associate of Arts -
Wenatchee Valley College
Wenatchee, WA06-2002
Skills
- Product Demonstrations
- Paperwork Processing
- Strategy Development
- Sales follow-up
- Key relationship management
- Closing deals
Timeline
Sales Agent/Producer
State Farm Insurance
07.2023 - 09.2024
Director of Sales and Marketing
Columbia Landing of Wenatchee Memory Care
11.2022 - 05.2023
Director of Sales
Fieldstone Memory Care
07.2022 - 11.2022
Manager
Tumbleweed
12.2021 - 05.2022
Sales Clerk
Tumbleweed
08.2021 - 12.2021
Sales Lead
Threads
08.2017 - 08.2020
Associate of Arts -
Wenatchee Valley College