Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kilnichia Sainvelus

Pompano Beach,FL

Summary

Dedicated high school graduate and college student with strong customer service and interpersonal skills. Experienced in fast-paced environments, proficient in appointment scheduling, data entry, and multi-line phone systems. Highly organized and detail-oriented, with a proven ability to resolve complex issues and ensure operational efficiency. Bilingual in English and Creole, enhancing communication with diverse clientele.

Overview

3
3
years of professional experience

Work History

Direct Care Staff Member

Ann Storck Center,
Fort Lauderdale, FL
02.2024 - 01.2025
  • Facilitated group sessions to enhance life skills among clients.
  • Ensured house compliance with safety and welfare standards for residents.
  • Performed housekeeping tasks as assigned, maintaining cleanliness and organization.
  • Provided feeding, bathing, and grooming support to promote resident self-care and independence.
  • Prepared and cooked meals for residents, covering breakfast, lunch, and dinner.
  • Administered medication and treatments according to doctor's orders.
  • Developed activities to encourage interaction among residents; provided physical intervention when necessary.
  • Reported concerns regarding mealtime and physical management plans to supervisor.

Server / Direct Care Staff

St. Andrews Estates Acts retirement community
Boca Raton, FL
08.2021 - 12.2022
  • Delivered direct resident care while ensuring confidentiality at all times.
  • Collaborated with culinary and recreation personnel to enhance resident experience.
  • Performed delegated tasks according to certification and Acts policy after competency validation.
  • Led and motivated healthcare teams to achieve high performance standards.
  • Maintained sanitary conditions in preparation and service areas.
  • Resolved patient inquiries efficiently, providing accurate information and exceptional service.

Education

High School Diploma -

Blanche Ely
Pompano Beach, FL
06-2021

Skills

  • Customer service
  • Food safety
  • Meal preparation
  • Medication administration
  • Team collaboration
  • Resident care

Timeline

Direct Care Staff Member

Ann Storck Center,
02.2024 - 01.2025

Server / Direct Care Staff

St. Andrews Estates Acts retirement community
08.2021 - 12.2022

High School Diploma -

Blanche Ely

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