Kim Boyce
Green Bay
Summary
Dynamic Executive Director with a proven track record at Caretta Senior Living, excelling in strategic planning and community engagement. Successfully streamlined processes, enhancing organizational efficiency and compliance. Adept at fostering relationships and driving program management initiatives, resulting in improved outcomes and staff morale during transitions.
Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
Overview
8
8
years of professional experience
Work History
Executive Director
Caretta Senior Living
01.2025 - Current
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Responsible for building compliance and internal workflow
- Increased organizational efficiency by streamlining processes and implementing new systems
- Guide leadership team as needed
- Be sure building is following state regulations and compliance
- Assist with onboarding new team members
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Executive Director
Care Partners
05.2023 - 01.2025
- Responsible for overall work flow of departments
- Maintained budget
- Staff development, hire, train, disciplinary, job postings and other HR related duties as needed
- Provide tours of the building
- Maintained 100% census
- Ensured building remained up to date on state regulations and compliance
Business Development Liason
Aseracare Hospice
06.2021 - 02.2022
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Managed territory and book of business accounts
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained and kept copious CRM notes
Director of Sales and Marketing
Bellevue Retirement Community
03.2019 - 06.2021
- Provide tours to potential residents.
- Manged sales counselor; hire, train, develop performance reviews and offer coaching
- Facilitated regular communication between all departments to ensure seamless collaboration on move in processes and outreach efforts.
- Managed CRM systems to track leads, manage resident interactions, and streamline the sales process.
- Managed and ordered sales promotional items.
- Developed quarterly marketing events to generate brand exposure
- Conducted SWAT analysis
Director of Sales and Marketing
Bornemann Senior Communities
04.2017 - 03.2019
- Developed sales plans for census growth,
- Create and foster relationships with referral partners.
- Business development with hospitals and area ALFs.
- Responsible for quarterly marketing community events for brand awareness.
- Provide building tours to potential families
- Collaborate with clinica team, social worker and business office manager on new admits
Education
Master of Arts - Organizational Communication
Amberton University
Garland, TXBachelor of Arts - Organizational Communication
UW Green Bay
Green BaySkills
- Community engagement
- Program management
- Strategic planning
- Project management
Timeline
Executive Director
Caretta Senior Living
01.2025 - Current
Executive Director
Care Partners
05.2023 - 01.2025
Business Development Liason
Aseracare Hospice
06.2021 - 02.2022
Director of Sales and Marketing
Bellevue Retirement Community
03.2019 - 06.2021
Director of Sales and Marketing
Bornemann Senior Communities
04.2017 - 03.2019
Master of Arts - Organizational Communication
Amberton University
Bachelor of Arts - Organizational Communication
UW Green Bay
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