Kim Carbonneau
Weymouth,MA
Summary
Proactive and results-oriented finance professional with extensive experience in accounts receivable, notably at The Vertex Companies. Excelled in enhancing client satisfaction and reducing delinquencies through effective communication and negotiation skills. Proficient in Microsoft Office and adept at payment tracking, consistently ensuring accurate financial records and improving revenue.
Overview
37
37
years of professional experience
Work History
Accounts Receivable Coordinator
The Vertex Companies
09.2015 - Current
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
Accounts Receivable Clerk
The Martignetti Company
03.2010 - 08.2015
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Released orders for delivery and made recommendations for credit limit changes.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Credit and Recovery Specialist
The Talbots Inc.
05.1988 - 06.2009
- Managed and audited 5 outside collection agencies providing support to ensure optimal results.
- Improved client satisfaction through timely communication and resolution of complaints
- Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
Education
Business
Quincy High School
Quincy, MA05.1979
Skills
- Payment tracking
- Microsoft office
- Invoice processing
- Cash application
Timeline
Accounts Receivable Coordinator
The Vertex Companies
09.2015 - Current
Accounts Receivable Clerk
The Martignetti Company
03.2010 - 08.2015
Credit and Recovery Specialist
The Talbots Inc.
05.1988 - 06.2009
Business
Quincy High School
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