Dependable server successful providing fast, high-quality customer service to guests in restaurant and event settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Vibrant Table Catering Company
06.2023 - Current
Taking food and drink orders from multiple tables in sections
Running food from kitchen to table sections
Arrange and breakdown table and chairs before and after event
Folding napkins, table setting, water and wine glasses, and cutlery
Platted and passed multiple appetizers during service
Arrange and breakdown table and chairs before and after event
Set up and manage food and side stations
Bussed tables and managed scullery in back of house
Multitask by handling both customer and managerial requests
Worked on my feet in fast-paced environment
Hostess/Server
Crystal Hotel- Hal's Cafe
05.2021 - 09.2021
Greeted customers warmly upon arrival
Answered customer questions about hours, seating, and menu information
Answering phone calls, creating waitlists, and updating reservation logs simultaneously
Took to-go orders and room service orders by phone and used POS system
Managed server sections and sat tables according to sections
Stocked bar and server stations
Cleaned and sanitized each table and menu before seating
Communicated with kitchen, servers and managers about customer volume and needs
Worked with high volume of customers
Employee
Freshii
10.2018 - 12.2020
Taken meal and drink orders on POS system
Wash, cut, and prepared food for front of house
Answered customer questions and resolved issues
Stocked fridge and keep space organized and clean
Prepared and made meals in a sanitized, clean environment
Swept, mopped, and cleaned for opening and closing shifts
Answered phone calls and prepared to-go-orders
Education
Bachelor of Arts - Psychology
University of Oregon
Eugene, OR
03.2025
High School Diploma -
Ida B. Wells High School
Portland
05.2020
Skills
Exceptional customer service
Friendly, warm presence
Strong multitasking skills when catering to both customer and managerial needs
Effective, clear communication
Provides prompt and excellent service
Strives to provide exemplary service under all conditions