Kim Dougan
Canal Fulton,OH
Summary
Resourceful Unit Director known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and decision-making to drive unit success and improve outcomes. Committed to fostering positive work environments and leading by example.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Hospital Flow & Throughput
Aultman Hospital
Canton, OH
02.2024 - Current
- Assistance with implementation of comprehensive strategies to improve operational processes and organizational efficiency.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Identified opportunities for process optimization through data analysis.
- Implemented systems for tracking progress on key initiatives or projects.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Prepared presentations.
Unit Director Emergency Department
Aultman Hospital
Canton, Ohio
08.2021 - 02.2024
- Managing a 52-bed Emergency Department.
- Level 2 Trauma Center
- Staffing/Scheduling
- Holding staff accountable for quality outcome measures and patient satisfaction.
- Process improvement
Unit Director Medical Intensive Care
Aultman Hospital
Canton, OH
11.2011 - 08.2021
- Managing a 20 bed unit
- Holding staff accountable for quality outcomes/measures, staffing/scheduling, on call rotation, unit meetings, performance improvement projects, ensuring employee competency, employee evaluations, budgeting, patient satisfaction.
Unit Director Memorial 4 East
Aultman Hospital
Canton, Ohio
11.2007 - 11.2011
- Managing a 28 bed unit
- Holding staff accountable for quality outcomes/measures, staffing/scheduling, on call rotation, unit meetings, performance improvement projects, ensuring employee competency, employee evaluations, budgeting, patient satisfaction, focus on pneumonia core measures.
Interim Unit Director Memorial 4 East
Aultman Hospital
Canton , OH
05.2007 - 11.2007
- Managing a 32 bed unit
- Responsibilities included budgeting, evaluations, employee competency, staffing/scheduling, on call rotation, unit meetings, holding staff accountable and making sure that staff are informed.
Patient Care Specialist Memorial 4 East, Full Time
Aultman Hospital
Canton, OH
09.2005 - 05.2007
- Making sure that the unit is running smoothly
- Taking care of patient care issues as they arise and promote customer service and service recovery
- Holding staff accountable for the unit expectations by performing monthly chart audits
- Also assisted in completing yearly employee evaluations.
Staff Nurse Memorial 4 East, Full-time
Aultman Hospital
Canton, OH
08.2004 - 09.2005
- Performing complete patient care for assigned patients as well as assisting other staff members in completing patient care, assisting the charge nurse as needed to take orders, call physicians, signing off orders, and answering call lights.
Clinical Technician 4 East, Part-time
Aultman Hospital
Canton, OH
02.2004 - 08.2004
- Assisted the nurse with patient care as needed, assisted patients with ADL’s, vital signs, sterile dressing changes, foley catheter insertions, blood sugars, 12-Lead EKG’s, call lights.
Nurse Aide Memorial 4 East, Part-time
Aultman Hospital
Canton, OH
05.2002 - 02.2004
- Assisted patients with ADL’s, assisted the nursing staff, call lights, turns, I&O’s, 12-Lead EKG’s
Nurse Aide, Casual
Kingston
Ashland , OH
09.2001 - 04.2002
- Provided nurse aide duties in the extended care facility
Education
MSN Management & Leadership -
Walden University
01.2010
Diploma, RN -
Aultman Hospital School of Nursing, Canton, OH
01.2004
Bachelor of Science in Biology -
Ashland University, Ashland, OH
01.2002
High School Diploma with Honors -
Louisville High School, Louisville, OH
01.1998
Skills
- Staff Development
- Staff Scheduling
- Supply Management
- Emergency medical procedures knowledge
- Staff Training
- Records Maintenance
- Payroll
- Documentation Review
- Assignment Delegation
- Infection Control
- Policy Implementation
- Regulatory Compliance
- Behavioral Management
- Workforce Planning
- Policy Development
Certification
- AACN Nurse Executive NE-BC
- National Stroke Association, NIH
- American Heart Association, ACLS Provider
- American Heart Association, BLS for Healthcare Provider
Activitiescommittees
- AACN Active Member 2016
- OONE Evidence Based Practice Committee 2016
- Coordinating Board Member 2016
- Instructor for Pay for Performance Evaluations 2015, 2016
- Planning Committee for NEOONE Social Event 2016
- Critical Care Council Chair 2016
- Canton Marathon Volunteer 2016
- Hall of Fame Parade Volunteer 2016
- Evidence Based Practice Board Chair 2015
- Critical Care Council Co-Chair 2015
- Poster Robinson Memorial Hospital Research Day 2014
- United Way Day of Caring 2014, 2015
- Evidence Based Practice Board Co-Chair 2014
- IHN Network member 2011-Current
- August 15th 1 hour Adopt a need deliveries 2010
- Volunteer Bike Safety Helmet training 2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016
- Falls Committee Task Force 2009, 2010
- Practice & Education council member 2008, 2009
- Practice & Education Council Chair 2007
- Practice Council Co-Chair 2006
- Shared Decision Making Committee 2005
- Communication Process Team/Superuser 2005
- Ashland University Collegiate Softball- 1999, 2000, 2001, 2002
License
Registered Nurse # RN.313512
Alternateemail
Kimdougan28@yahoo.com
Awards
- Aultman ACE Leadership Recognition
- NEOONE Nomination for Aspiring Nurse Leaders- 2016
- Aultman Hospital Keys to Success Recipient-2016
- OHA Nomination Healthcare Worker of the Year-2016
- OONE Quality & Patient Safety Poster Winner- 2015
- Patriot Award Certificate of Appreciation- 2010
- Scholarship Award- 1995
- Scholar Athlete- 1995, 1996, 1997, 1998
References
Available upon request
Timeline
Director of Hospital Flow & Throughput
Aultman Hospital
02.2024 - Current
Unit Director Emergency Department
Aultman Hospital
08.2021 - 02.2024
Unit Director Medical Intensive Care
Aultman Hospital
11.2011 - 08.2021
Unit Director Memorial 4 East
Aultman Hospital
11.2007 - 11.2011
Interim Unit Director Memorial 4 East
Aultman Hospital
05.2007 - 11.2007
Patient Care Specialist Memorial 4 East, Full Time
Aultman Hospital
09.2005 - 05.2007
Staff Nurse Memorial 4 East, Full-time
Aultman Hospital
08.2004 - 09.2005
Clinical Technician 4 East, Part-time
Aultman Hospital
02.2004 - 08.2004
Nurse Aide Memorial 4 East, Part-time
Aultman Hospital
05.2002 - 02.2004
Nurse Aide, Casual
Kingston
09.2001 - 04.2002
MSN Management & Leadership -
Walden University
Diploma, RN -
Aultman Hospital School of Nursing, Canton, OH
Bachelor of Science in Biology -
Ashland University, Ashland, OH
High School Diploma with Honors -
Louisville High School, Louisville, OH
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