Kim Downing
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced with team leadership and project supervision. Knowledge of performance management and effective communication, ensuring cohesive team dynamics and project success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Care Management Supervisor
Oklahoma Healthcare Authority
01.2016 - Current
- Support Oklahoma Health Care Authority's mission and strategic goals of Promotion of Health Outcomes, Operational Excellence, High Performing Teams, and Fiscal Responsibility
- Work closely with SoonerCare members, SoonerCare providers, agency legislative liaisons, OHCA staff, contractors and community partners regarding specific case situations, or for program maintenance and development
- Evaluate employee performance regularly using objective metrics, providing constructive feedback for continuous improvement opportunities
Registered Nurse
Women's Healthcare of Norman
01.2012 - 01.2016
- Utilized previous labor & delivery experience to complete all new OB patient intake and provide all OB education regarding milestones in pregnancy, creating a birth plan, and postpartum expectations
- Completed telephone triage, medication refill requests, referrals to additional community providers
- Scheduled surgical procedures, labor inductions, and cesarean sections with the hospital scheduler
- Assisted the physician with in-office procedures such as IUD or Nexplanon insertions, colposcopy and cervical biopsies, endometrial biopsies, and pap smears
Registered Nurse, Quality Assurance
Carter Healthcare
01.2011 - 01.2012
- Reviewed nursing notes from home health visit to validate quality measures were met for Medicare billing
- Collaborated with additional staff to determine effective review methods
Clinical Research Nurse
University of Oklahoma Health Sciences Center
01.2004 - 01.2011
- Enrolled patients into cervical cancer clinical research trial within the OU Dysplasia Clinic and the OU Gynecology/Oncology private practice office
- Ensured accurate and timely completion of study documentation, maintaining consistency across all sites and minimizing data discrepancies
- Assisted medical students, residents, and fellows with colposcopy exams, obtaining cervical and endometrial biopsies, and performing LEEP procedures all within the research project guidelines
- Managed the OU Dysplasia Clinic and supervised 3 staff members
Education
Associate of Applied Science - Nursing
Rose State College
Midwest City, OK05-1998
Skills
- Case assessment
- Client advocacy
- Customer relations
- Teamwork and collaboration
- Time management
- Attention to detail
- Organizational skills
- Effective communication
- Employee coaching and mentoring
- Data collection and preparation
- Computer skills
Certification
- Commission for Case Management, 01/01/22
- Oklahoma Board of Nursing, R0069876, 1998 - current
Timeline
Care Management Supervisor
Oklahoma Healthcare Authority
01.2016 - Current
Registered Nurse
Women's Healthcare of Norman
01.2012 - 01.2016
Registered Nurse, Quality Assurance
Carter Healthcare
01.2011 - 01.2012
Clinical Research Nurse
University of Oklahoma Health Sciences Center
01.2004 - 01.2011
Associate of Applied Science - Nursing
Rose State College
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