Kim Duong
Cypress,TX
Overview
3
3
years of professional experience
Work History
Receptionist
Vuvuzela Nail Spa
18002 Park Row Dr, Ste 200 Houston, TX 77084
03.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Enhanced client satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Collected [Credit/Debit Card, Cash, and Zelle] payments, processed transactions and updated relevant records.
- Streamlined appointment scheduling for improved clients flow and reduced wait times.
Server
Kura Revolving Sushi Bar
13513 University Blvd, Ste B500 Sugar Land, TX 774
08.2021 - 05.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
I. H. Kempner High School
14777 Voss Rd, Sugar Land, TX 7749806.2021
Univer
Timeline
Receptionist
Vuvuzela Nail Spa
03.2023 - Current
Server
Kura Revolving Sushi Bar
08.2021 - 05.2022
High School Diploma -
I. H. Kempner High School
Univer