Overview
Work History
Education
Timeline
Receptionist

Kim Duong

Cypress,TX

Overview

3
3
years of professional experience

Work History

Receptionist

Vuvuzela Nail Spa
03.2023 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Enhanced client satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Collected [Credit/Debit Card, Cash, and Zelle] payments, processed transactions and updated relevant records.
  • Streamlined appointment scheduling for improved clients flow and reduced wait times.

Server

Kura Revolving Sushi Bar
08.2021 - 05.2022


  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

I. H. Kempner High School
14777 Voss Rd, Sugar Land, TX 77498
06.2021

Univer

Timeline

Receptionist

Vuvuzela Nail Spa
03.2023 - Current

Server

Kura Revolving Sushi Bar
08.2021 - 05.2022

High School Diploma -

I. H. Kempner High School

Univer

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Kim Duong