Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Eis

Two Rivers

Summary

Dedicated administrative assistant with proven expertise in customer service, inventory management, and workflow enhancement. Committed to driving operational efficiency and improving client satisfaction through effective communication and attention to detail.

Overview

33
33
years of professional experience

Work History

Office Administrative Assistant

Lakeshore Express Inc
11.1992 - Current
  • Oversaw inventory management for office supplies, ensuring availability and cost-effectiveness.
  • Developed and implemented office procedures to enhance operational workflow.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Washington High School
Two Rivers, WI
05-1987

Skills

  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Billing and invoicing
  • Scheduling appointments
  • Document preparation
  • Scheduling and calendar management
  • Inventory management
  • Document scanning
  • Leadership and supervision
  • Customer engagement
  • Customer service
  • Administrative support
  • Scheduling
  • Customer relations
  • Documentation and recordkeeping
  • Appointment scheduling

Timeline

Office Administrative Assistant

Lakeshore Express Inc
11.1992 - Current

Washington High School

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