Kim Hines
Mobile,AL
Summary
Dynamic professional with proven leadership at Kedplasma USA, excelling in team training and client engagement. Skilled in phlebotomy, ensuring patient comfort and safety while maintaining HIPAA compliance. Recognized for enhancing operational efficiency and fostering a collaborative work environment, driving successful outcomes in high-pressure situations.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Kedplasma Usa
05.2016 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Phlebotomist
LifeSera
01.2006 - 02.2015
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
Phlebotomist
Life South
01.2008 - 02.2009
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Education
No Degree - PreMed Biology
Dillard University
New Orleans, LANo Degree - Psychology
Southern University At New Orleans
New Orleans, LANo Degree - Nursing
William Carey University
New Orleans, LANo Degree - General Studies
University of Southern Alabama
MobileSkills
- Effective team leadership
- Informed decision-making
- Employee training
- Client engagement
Timeline
Assistant Manager
Kedplasma Usa
05.2016 - 06.2018
Phlebotomist
Life South
01.2008 - 02.2009
Phlebotomist
LifeSera
01.2006 - 02.2015
No Degree - PreMed Biology
Dillard University
No Degree - Psychology
Southern University At New Orleans
No Degree - Nursing
William Carey University
No Degree - General Studies
University of Southern Alabama
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