Kimberly Jackson
Waxhaw,NC
Summary
Experienced professional adept at fostering positive customer relationships and achieving results. As a Server, I provided attentive service while maintaining hygiene standards. In my role as a Sales and Marketing, I closed sales through various channels and contributed to local sales plans. As a Sales Manager, I ensured client satisfaction and coached sales personnel. As an Assistant Store Manager, I streamlined operations and resolved issues. Committed to delivering impactful results and enhancing team success.
Overview
4
4
years of professional experience
Work History
Server
Firebirds Wood Fire Grill
2022.07 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales and Marketing Representative
CPI Security Systems Inc.
2023.02 - 2023.07
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Built local sales and marketing plan for each targeted district within defined territory.
- Participated in skills development initiatives to promote team competence and success.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Sales Manager
VasNutrition
2021.01 - 2022.07
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Assistant Store Manager
Moes Southwestern Grill
2019.03 - 2021.12
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
High School Diploma -
Parkwood High School
Monroe, NC12.2020
Skills
- Time Management
- Guest Relations Management
- Sales Techniques
- Persuasion
- Order Supplies
- Anticipating Guest Needs
- Coordination
Timeline
Sales and Marketing Representative
CPI Security Systems Inc.
2023.02 - 2023.07
Server
Firebirds Wood Fire Grill
2022.07 - Current
Sales Manager
VasNutrition
2021.01 - 2022.07
Assistant Store Manager
Moes Southwestern Grill
2019.03 - 2021.12
High School Diploma -
Parkwood High School
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