Kimberly Jackson
Waxhaw,NC
Summary
Experienced professional adept at fostering positive customer relationships and achieving results. As a Server, I provided attentive service while maintaining hygiene standards. In my role as a Sales and Marketing, I closed sales through various channels and contributed to local sales plans. As a Sales Manager, I ensured client satisfaction and coached sales personnel. As an Assistant Store Manager, I streamlined operations and resolved issues. Committed to delivering impactful results and enhancing team success.
Overview
4
4
years of professional experience
Work History
Server
Firebirds Wood Fire Grill
07.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales and Marketing Representative
CPI Security Systems Inc.
02.2023 - 07.2023
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Built local sales and marketing plan for each targeted district within defined territory.
- Participated in skills development initiatives to promote team competence and success.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Sales Manager
VasNutrition
01.2021 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Assistant Store Manager
Moes Southwestern Grill
03.2019 - 12.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
High School Diploma -
Parkwood High School
Monroe, NC12.2020
Skills
- Time Management
- Guest Relations Management
- Sales Techniques
- Persuasion
- Order Supplies
- Anticipating Guest Needs
- Coordination
Timeline
Sales and Marketing Representative
CPI Security Systems Inc.
02.2023 - 07.2023
Server
Firebirds Wood Fire Grill
07.2022 - Current
Sales Manager
VasNutrition
01.2021 - 07.2022
Assistant Store Manager
Moes Southwestern Grill
03.2019 - 12.2021
High School Diploma -
Parkwood High School
Similar Profiles
Evan MurryEvan Murry
Bartender at Firebirds Wood Fire GrillBartender at Firebirds Wood Fire Grill
Elizabeth MaldonadoElizabeth Maldonado
Server at Firebirds Wood Fired GrillServer at Firebirds Wood Fired Grill
Geovanny MorelGeovanny Morel
Server/Host/To-Go Specialist at Firebirds Wood Fired GrillServer/Host/To-Go Specialist at Firebirds Wood Fired Grill