Kim Kaplan

Gathered items for online orders, prepared packages and made sure they were out on a timely basis. Was also available to help out at cash register if needed and to help with incoming shipments and inventory control.

• Analyzed data gathered from questionnaires completed by clients at the beginning of their program.
• Conducted weekly weigh-ins, body fat assessments, and other measurements to track progress of clients.
• Supported individuals in identifying triggers that lead them towards unhealthy behaviors related to dieting or overeating.
• Created an encouraging environment that fosters motivation and accountability in order to achieve desired results.
• Reviewed medical records of patients prior to visits to determine physical limitations, precautions and contra-indications.
• Managed every aspect of the business from ordering products, inventory control, POS system, scheduling appointments and seeing every patient personally myself.

• Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
• Monitored client progress throughout exercise sessions to ensure safety and effectiveness of program design.
• Provided guidance on how to modify exercises based on injury or disability status.
• Enforced safety rules and procedures to minimize injuries.
• Notified clients about class prices, promotions and available payment options.
• Promoted classes and facility amenities on social media.
• Built and established lasting relationships using encouragement and personal support.