Mary Chavez
San Antonio,TX
Summary
Dynamic professional with expertise in customer relations and analytical thinking with Ross and Petco. Elevating customer satisfaction. Skilled in problem-solving and documentation management, driving results through collaboration and strategic planning. Committed to delivering excellence and fostering teamwork.
Overview
17
17
years of professional experience
Work History
OMNI Specialist
Petco
01.2022 - 07.2026
- Facilitated processing of customer orders for daily shipments, including pickups and online requests.
- Delivered customer support and solutions while engaging with customers on sales floor or via phone inquiries.
- Collaborated with team members to set up new and updated planograms for optimal shopping experience.
- Restocked merchandise from back of house to sales floor to maintain inventory levels and support sales.
SPS, Fitting Room, Sales Associate, Cashier
Ross Dress for Less
09.2016 - 05.2025
- Maintain command presence.
- Developing great teams and partnerships.
- Mitigating theft and fraud.
- Maintaining a safe environment.
- Responsible for maintaining accurate counts of clothing entering and exiting fitting room.
- Maintaining a friendly and cleanliness atmosphere for safety and customer satisfaction.
- Maintain arrangement of clothing racks, shoes, and shelves to elevate shopping experience.
- Accurate scan and bag in a timely fashion for customers overall store experience.
Sanitation Worker
Frito Lay
05.2011 - 02.2013
- Sanitized machinery promptly utilizing appropriate personal protective equipment while applying chemicals in accordance with safety manifest.
- Performed daily sanitation duties including sanitizing equipment,disposing of waste materials, and ensuring compliance with health regulations.
- Ensured clean and safe work environment through sweeping, mopping, scrubbing machinery, and floors.
Food Server Assistant
N.E.I.S.D.
08.2010 - 05.2011
- Supported food preparation by organizing ingredients and maintaining workstation efficiency.
- Assisted team members in delivering meals for children and faculty members.
- Ensured proper service protocols and kitchen safety standards and cleanliness.
House Cleaner
Maide Brigade
06.2009 - 08.2010
- Delivered thorough cleaning services in residential settings, ensuring high standards of cleanliness.
- Utilized advanced cleaning techniques and eco-friendly products to enhance client satisfaction and promote health Safety.
- Helped new team members on efficient cleaning practices, ensuring teamwork and excellence.
Education
General Studies
Washington High School
East Chicago, IN08-1978
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
OMNI Specialist
Petco
01.2022 - 07.2026
SPS, Fitting Room, Sales Associate, Cashier
Ross Dress for Less
09.2016 - 05.2025
Sanitation Worker
Frito Lay
05.2011 - 02.2013
Food Server Assistant
N.E.I.S.D.
08.2010 - 05.2011
House Cleaner
Maide Brigade
06.2009 - 08.2010
General Studies
Washington High School