Tasting Room Manager
Fawnridge Winery
01.2022 - 06.2025
- Oversaw daily operations of tasting room, ensuring exceptional guest experiences.
- Increased tasting room sales through effective upselling techniques and promoting wine club memberships.
- Developed strong relationships with customers, resulting in repeat visits and positive word-of-mouth referrals.
- Managed and motivated employees to be productive.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication.
