Kim Korso Daly

In an Elementary School atmosphere, I assist the school nurse with children that come into the office with illnesses or injuries throughout the day. I record those instances into the school data base and include any special notes i.e. calling parents. I am also responsible for collecting all vaccination data and inputting that information into the State of Illinois data base. This includes assuring that children have received all vaccines etc that they are required by the State of have prior to attending school.

• I was the personal secretary to the Assistant Superintendent for Special Services and Homeless Liaison assisting in all areas of special services for 14 grade schools within the district together with the pre-school within the district Working with programs such as Embrace, PowerSchool, I-Star and IWAS which is a State of Illinois data base.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Maintained, managed and processed court packets and case files to ensure that pertinent information was available for the probation officers and for the court. Communicated with and assisted court and probation office staff to ensure all information for court hearings was complete and accurate.
• Processed forms and documents, ensuring consistency and accuracy amount court supplied documents, officer reports and related paperwork.
• Entered data and information on the office's computerized database system.
• Maintained contact with the Clerk's office and other districts to collect and record information. I made entries to chronological records in case files. I organized and prepared new case files for officers us in accordance with established case management procedures.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

I was the personal assistant to one of three Managing Partners.