Kim Kraemer
St Louis,MO
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Director
Delmar Gardens
St. Louis, MO
01.2016 - 06.2021
- Oversaw and managed all aspects of organizational operations, including collaboration and delivery of internal and external healthcare services.
- Superintend 25 department heads and 600 department staff.
- Managed stewardship and finances ensuring compliance with federal, state, and local regulations.
- Created lucrative company programs to improve overall business growth by networking with industry leaders and cultivated favorable partnerships.
- Recruited, interviewed, and hired qualified staff, directed training and development initiatives to improve process in quality of services and turnover.
- Implemented and managed policies, best practices, and compliance with company and industry standards.
- Appropriately forecasted budgets and exceeded revenue goals by mastering profit and loss management.
- Conducted risk management functions by researching grievances, conducting investigations, and trending events.
- Provided prompt and accurate responses of resolutions in accordance with company guidelines and policies.
- Organized implementation and training of IT software including identifying processes to maximize accuracy and efficiency.
Administrator
Delmar Gardens South
St. Louis, MO
05.2014 - 01.2016
- Provided supervision of day-to-day operations in accordance with company policies and guidelines.
- Supervised 15 department heads and 350 department staff.
- Successfully operated company within parameters of approved budget to achieve census, revenues and expenses goals.
- Managed payroll, insurance matters, workman's compensation and compliance reporting.
- Managed schedules and agendas, boosting productivity and improving organizational initiatives.
- Conducted performance, disciplinary, personal, and stress counseling and training for staff.
- Utilized staff attorney for expertise in dealings with day-to-day legal issues.
- Collaborated with accounting manager to ensure procedures for revenue collections were timely and effective.
- Frequently participated in workshops, seminars, and continuing education to maintain professional status and keep abreast of current changes in industry.
Assistant Administrator
Delmar Gardens Chesterfield
Chesterfield , MO
10.2006 - 05.2014
Community Activity & Outreach Coordinator
Delmar Gardens Of Meramec Valley
Fenton, MO
08.2003 - 10.2006
Social Service Specialist
Delmar Gardens On The Green
Chesterfield, MO
01.2003 - 08.2003
Education
Bachelor of Science - Human Services
Southeast Missouri State University
Cape Girardeau, MO12.2002
Skills
- Change and Growth Management
- Employee Motivation and Performance
- Strategic Planning and Execution
- Relationship and Team Building
- Effective Communicator and Public Speaker
- People and Culture
- Executive Leadership
- Integrity and Transparency
- Regulatory Compliance
- Budget Planning
Affiliations
Missouri Health Care Association
Missouri Assisted Living Association
South Technical High School Advisory Board
Sunset Hills Chamber of Commerce
Chesterfield Chamber of Commerce
Fenton Chamber of Commerce
Certification
- Licensed Nursing Home Administrator
Timeline
Executive Director
Delmar Gardens
01.2016 - 06.2021
Administrator
Delmar Gardens South
05.2014 - 01.2016
Assistant Administrator
Delmar Gardens Chesterfield
10.2006 - 05.2014
Community Activity & Outreach Coordinator
Delmar Gardens Of Meramec Valley
08.2003 - 10.2006
Social Service Specialist
Delmar Gardens On The Green
01.2003 - 08.2003
Bachelor of Science - Human Services
Southeast Missouri State University