Kim Krigsten
Tempe,AZ
Summary
Former Journalist/Public Relations Executive with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
34
34
years of professional experience
Work History
Account Executive
Orca Communications LLC
01.2011 - Current
- Responsible for generating business and developing and implementing public relations strategies
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Writes Pitches/Blogs
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Adjunct Professor
Arizona State University
01.2008 - 01.2011
- Taught Broadcast Reporting and Writing to students at The Walter Cronkite School of Journalism and Broadcasting
- Developed lesson plans and syllabi.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Anchor and reporter
KNXV TV
01.1997 - 01.2010
- Generated story ideas
- Conducted live and taped interviews to obtain information.
- Delivered unscripted breaking news and special event coverage to community.
- Researched and produced daily news reports.
- Utilized storytelling techniques to evoke emotions from viewers, enhancing their connection to reported stories.
- Managed West Valley Bureau
- Anchored weekend newscasts.
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
Reporter
WTVM TV
01.1996 - 01.1997
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Developed expertise in covering various beats, demonstrating versatility and adaptability as a reporter.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
- Participated in community events as a representative of the publication, fostering positive relationships between the news outlet and its audience members.
Reporter
CNN
01.1991 - 01.1996
- Production Assistant and Video Journalist
- Enhanced news coverage by conducting thorough research and fact-checking for accuracy.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
Education
Bachelor of Arts - Broadcast Journalism
Arizona State University
01.1990
Skills
- Excellent presentation and communication skills
- Proven track record with customer service and client relations
- Interpersonal and team building capability
- Sales success—highest sales of any account executive at firm for several straight years
- Client Relationship Building
- Account Management
- Pipeline Management
- Written and verbal communication
- Multitasking
- Problem-Solving
- Teamwork and Collaboration
Volunteer Experience
- National Charity League, Oktoberfest and UMOM Coordinator
- Tempe Sister Cities, Ireland Director, Works as country coordinator for City of Tempe and Carlow, Ireland.
Timeline
Account Executive
Orca Communications LLC
01.2011 - Current
Adjunct Professor
Arizona State University
01.2008 - 01.2011
Anchor and reporter
KNXV TV
01.1997 - 01.2010
Reporter
WTVM TV
01.1996 - 01.1997
Reporter
CNN
01.1991 - 01.1996
Bachelor of Arts - Broadcast Journalism
Arizona State University
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