Kim L. Eden
Nashville,Tn
Summary
Dynamic Manager with a proven track record in the veterinary industry, excelling in multi-million dollar P&L management and strategic planning. Spearheaded a mentorship program and enhanced client satisfaction through operational analysis. Adept at team leadership and process improvement, driving significant revenue growth and fostering a culture of excellence.
Overview
9
9
years of professional experience
Work History
Regional Manager
PetVet Care Centers
West port, CT
04.2019 - 10.2025
- Analytical reviews of clinic operations to find areas of opportunity.
- Developed a DVM mentorship program for the TN market.
- Oversaw regional operations for veterinary care centers across multiple locations.
- Developed strategic initiatives to enhance service delivery and client satisfaction.
- Managed budgets and resource allocation for optimal clinic performance and support.
- Trained and mentored management staff on operational procedures and standards.
- Analyzed operational workflows to identify areas for process improvement and efficiency.
Multi-site Practice Manager
PetVet Care Centers
10.2016 - 04.2019
- Coordinated staff schedules to maintain adequate coverage for patient care.
- Implemented inventory control systems for medical supplies and equipment management.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, and charge capture.
- Maintained financial records, including billing and accounts receivable and payable.
Practice Manager
Nashville Pet Emergency Clinic
Nashville, TN
06.2016 - 10.2016
- Managed staff schedules to ensure adequate coverage and efficiency.
- Oversaw daily operations of a busy emergency veterinary clinic.
- Developed training materials for staff development and onboarding processes.
- Provided leadership and guidance to the medical team in order to meet goals and objectives.
Education
BBA - Business Administration
Austin Peay State University
Clarksville, TN12.2015
Veterinary Technician Certificate -
Pima Medical Institute
Tucson, AZ12.2001
Graphic Artist - Military MOS
US Army
Fort George G Meade, MD12.1998
Skills
- Familiar with Cornerstone and AVImark software
- Multi-million dollar P&L management
- Staff recruiting
- Policies and procedures
- Operational analysis
- Budget management
- Process improvement
- Inventory control
- Team leadership
- Staff scheduling
- Employee training
- Effective communication
- Strategic planning
- Mentorship program development
Timeline
Regional Manager
PetVet Care Centers
04.2019 - 10.2025
Multi-site Practice Manager
PetVet Care Centers
10.2016 - 04.2019
Practice Manager
Nashville Pet Emergency Clinic
06.2016 - 10.2016
BBA - Business Administration
Austin Peay State University
Veterinary Technician Certificate -
Pima Medical Institute
Graphic Artist - Military MOS
US Army