Summary
Overview
Work History
Skills
Accomplishments
Affiliations
Timeline
Generic

Kim McLamb

Norfolk,VA

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

19
19
years of professional experience

Work History

General Manager

Hudson News
Norfolk, Virginia
05.2006 - Current
  • Oversee daily operations to enhance overall efficiency and service quality.
  • Manage inventory levels to ensure product availability, and minimize waste.
  • Train and mentor staff to improve customer service and operational skills.
  • Implement standard operating procedures to streamline store processes.
  • Coordinate with suppliers to maintain optimal stock and delivery schedules.
  • Develop employee schedules to optimize labor resources and support business needs.
  • Analyze sales trends to inform merchandising strategies and product placement.
  • Foster a positive work environment through effective communication and team-building activities.
  • Build and maintain loyal, long-term customer relationships through effective account management.
  • Monitor financial performance and identify areas for improvement in cost savings and revenue generation.
  • Identify areas of improvement in current business practices, and collaborate with other departments to develop action plans for implementation.

Skills

  • Operations management
  • Inventory control
  • Financial analysis
  • Employee training
  • Standard operating procedures
  • Customer relationship management
  • Team building
  • Sales trend analysis
  • Time management
  • Strategic planning
  • Mentorship skills
  • Effective communication
  • Supplier coordination
  • Problem solving
  • Conflict resolution

Accomplishments

  • Received General Manger of the year both 2018, 2019, 2020, and 2021
  • Received Innovation Award for 2018

Affiliations

  • Community work for Hudson includes Snow Ball Express 2017-2024
  • Community work for Hudson includes Wings for All 2020-2024
  • Community work for Hudson includes Toy's for Tots 2015-2024
  • Community work for Hudson includes feeding the Homeless since September 2024

Timeline

General Manager

Hudson News
05.2006 - Current
Kim McLamb