Kim Nance
Mount Vernon,NY
Summary
Dedicated driver with a clean record and strong customer service skills, honed at Paratransit. Proven ability to manage time effectively while ensuring passenger safety and satisfaction. Recognized for optimizing routes and maintaining vehicle standards, contributing to a reliable and efficient transportation experience.
Overview
8
8
years of professional experience
Work History
Driver
Paratransit
04.2025 - Current
- Operated paratransit vehicles to ensure safe and timely transportation for passengers with disabilities.
- Assisted passengers in boarding and disembarking, providing support for mobility devices as needed.
- Conducted pre-trip inspections to maintain vehicle safety standards and compliance with regulations.
- Maintained accurate logs of trips, passenger counts, and service delays to ensure accountability.
- Collaborated with dispatchers to optimize routes and improve efficiency of transportation services.
- Responded promptly to passenger inquiries and concerns, ensuring a positive travel experience.
- Followed all relevant traffic laws and safety regulations.
Driver
Silver Star LLC
05.2023 - 11.2024
- Adapted quickly to changing schedules and passenger needs, demonstrating flexibility in service delivery.
- Participated in ongoing training programs to enhance driving skills and customer service techniques.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
School Bus Driver
We Transport Inc
01.2021 - 02.2023
- Ensured passenger safety through adherence to safety protocols and regulations.
- Conducted pre-trip inspections to maintain vehicle reliability and performance standards.
- Managed timely pick-up and drop-off schedules, optimizing route efficiency.
- Communicated effectively with parents and school staff regarding transportation needs.
Driver
Leros
04.2018 - 08.2020
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Education
University of Phoenix
Tempe, AZSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Driver
Paratransit
04.2025 - Current
Driver
Silver Star LLC
05.2023 - 11.2024
School Bus Driver
We Transport Inc
01.2021 - 02.2023
Driver
Leros
04.2018 - 08.2020
University of Phoenix