Kim O'Flaherty
St Paul,MN
Summary
Experienced, detail-oriented professional with exceptional communication and program management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to problem-solving, leveraging interpersonal skills while optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
Program Coordinator
Augsburg University
05.2017 - 08.2025
- Coordinated program logistics, ensuring efficient scheduling and resource allocation for academic events.
- Managed communication between faculty and students, enhancing engagement and support services.
- Facilitated workshops to promote student involvement and increase program enrollment
- Collaborated with teams to implement strategic plans that aligned with university goals and objectives.
- Facilitated regular meetings with department members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional program support to students and faculty through prompt response times and attentive assistance with inquiries or concerns.
- Developed marketing materials and strategies to promote program offerings and increase enrollment.
- Negotiated with vendors for services and supplies, achieving cost savings while maintaining quality.
- Enhanced digital presence by contributing to program's website and social media platforms.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Outreach Program Manager, Continuing Education
University of Wisconsin-Stevens Point
01.2001 - 08.2016
- Developed and managed continuing education and outreach programs.
- Designed, marketed, and administered credit and noncredit classes, workshops, lessons, community services, international and domestic tours, and learning-in-retirement programs.
- Managed an annual budget of over $600,000.
- Provided program administration in the College of Fine Arts and Communication.
- Coordinated strategic planning, budget management, program marketing, and staff supervision.
- Supervised office support staff, noncredit instructors, interns and student employees.
Adjunct instructor
Division of Communication
01.2010 - 01.2013
- Taught classes on cross-cultural communication, preparing students for study abroad.
- Mentored students in effective communication techniques and critical thinking skills.
- Developed and delivered engaging curriculum for undergraduate communication course..
- Collaborated with faculty to enhance course materials and instructional methods.
Program Manager
Health Promotion Department
01.1998 - 01.2008
- Taught practicum in adventure/wellness program marketing.
- Designed, coordinated, and led international adventure tours.
- Managed all aspects of recruitment, orientation, marketing, training and fiscal reporting.
Education
Master of Arts - Interpersonal Communication
University of Wisconsin-Stevens Point
Bachelor of Science - English, Secondary Education, Spanish
University of Wisconsin-Stevens Point
Skills
- Extensive program development and project management experience
- Budget management and fiscal reporting
- Strong interpersonal communication skills
- Multi-level supervisory experience
- Marketing expertise including social media
- Sound writing and editing abilities
- Effective presentation and teaching skills
- Creative and entrepreneurial attitude
Timeline
Program Coordinator
Augsburg University
05.2017 - 08.2025
Adjunct instructor
Division of Communication
01.2010 - 01.2013
Outreach Program Manager, Continuing Education
University of Wisconsin-Stevens Point
01.2001 - 08.2016
Program Manager
Health Promotion Department
01.1998 - 01.2008
Bachelor of Science - English, Secondary Education, Spanish
University of Wisconsin-Stevens Point
Master of Arts - Interpersonal Communication
University of Wisconsin-Stevens Point