Kim Owens
Annapolis,MD
Summary
Motivated and highly professional Office Assistant II with 30 plus years of clerical and secretarial work experience. Started career 30 plus years ago at the District Court of Maryland. Currently employed by Anne Arundel County Sheriff's since April 2018 where and continue to demonstrate professional skills.
Overview
28
28
years of professional experience
Work History
Office Assistant II
Anne Arundel County Sheriff's Office
Annapolis, Maryland
04.2018 - Current
- Processed new incoming Extreme Risk Protection Orders, Domestic Violence Orders and Peace Orders received.
- Receive, sort and date stamp orders, sort all returns of service received and fax back to courts, make office copies, send original returns of service back to courts by mail and interoffice mail.
- Process out-of-state and out- of- county Domestic Violence Orders received, process Juvenile Peace Orders and Protection Orders received from Circuit Court Clerks. Enter Extreme Risk Protection Orders and Protection Orders using (3) systems Zuercher, Mark 43 and Meters.
- Update orders received from court next day updating extended dates, final orders and any dismissals received. In conclusion, validate Domestic Violence cases each month for quality control.
Supervisor I - Records Department
District Court of Maryland for Prince George's County
Upper Marlboro, Maryland
01.2011 - 05.2016
- Managed 8 court clerks, assigned, directed, coordinated and evaluated work of clerical staff. Maintained leave records and time sheets. Collected funds at public counter, maintained cash bank, assisted public in person and by phone. Maintained storage logs for storage warehouses, directed guests and routed deliveries and courier services and performed other office related duties as needed.
Administrative Assistant II
District Court of Maryland for Prince George's County
Hyattsville, Maryland
10.2008 - 01.2011
- Provided secretarial and administrative support to (4) resident judges, rotating judges and visiting judges. Answered, screened, routed telephone calls and took messages. Received, sorted and distributed mail correspondence and chambers work to be ruled upon by judge. Maintained judges' library, updated judges ruling into computer system, ordered supplies and performed other chamber related duties as needed.
Court Clerk II
District Court of Maryland for Anne Arundel County
Annapolis, Maryland
11.2000 - 10.2008
- Processed 80% of violation of probation cases. Entered various bond information into data base. Processed postponement requests, assigned court dates using officer's schedules, processed drug court cases, commissioners new work, cross-trained other clerks on drug court desk and criminal assignment desk. Performed other office related duties as needed.
Court Clerk II
District Court of Maryland for Prince George's County
Upper Marlboro, Maryland
10.1992 - 10.2000
- Processed 50% of wage and property garnishments, entered Civil after court work into computer system. Backed up Civil counter during breaks.
- Processed 30% of Specially set cases, pretrial conference cases, motions and postponement requests filed five days or less before court date.
- Scheduled Civil court dates and hearing dates, processed bankruptcies, stipulations, monthly judgment creditor reports. Entered Civil service and non-est service. Performed daily chambers run and performed other office related duties as needed.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates
Education
High School Diploma -
Southern High School
Harwood, Maryland1983
Skills
- Typing speed 45 - 50 WPM
- Excellent customer service skills
- Ability to multi-task
- Adaptability
- Dependable
- Flexible
- Effective oral and written communication skills
- Working knowledge of: Windows 7, MS Word, Outlook and Connect
- Self-Motivated
- Professional phone etiquette
Accomplishments
Software Training: Windows 7, MS Word, Outlook and Excel
CN1 Certified - January 2022
Court Professional Certificate - October 2008
Secretarial Certificate - June 1985
High School Diploma - June 1983
Timeline
Office Assistant II
Anne Arundel County Sheriff's Office
04.2018 - Current
Supervisor I - Records Department
District Court of Maryland for Prince George's County
01.2011 - 05.2016
Administrative Assistant II
District Court of Maryland for Prince George's County
10.2008 - 01.2011
Court Clerk II
District Court of Maryland for Anne Arundel County
11.2000 - 10.2008
Court Clerk II
District Court of Maryland for Prince George's County
10.1992 - 10.2000
High School Diploma -
Southern High School
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