Microsoft Excel
Kenia Vasquez
Office Assistant / Administrative Assistant
15325 Newmont Ave. Lancaster,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Office Assistant II
North Los Angeles County Regional Center
Lancaster, CA
06.2017 - 04.2021
- Provided excellent customer service to consumers, families, service providers, social workers, and the general public.
- Closely assist case managers, psychologists and medical doctors with case related requests.
- Coordinated, scheduled and rescheduled psychological appointments, exported electronic cases to psychologists.
- Maintain intake application log and scan to initiate workflow; maintain calendars, and manage scheduling system.
- Completed clerical tasks such as notices of action, mailing, filing, and log activity notes in consumer database.
North Los Angeles County Regional Center
Chatsworth, CA
07.2016 - 03.2017
- Provided excellent customer service to employees for service requests for three offices
- Recorded, communicated, and tracked service calls to building management and repair or service calls to vendors
- Troubleshot office equipment such as Xerox machines, fax machines, and setting up phone system
- Provided new hire facility tours, prepared access cards for new hire employees in Employee Information system
- Assisted in cubicle/workstation set up for new hires and transferred employees for San Fernando Valley office
- Arranged and tracked purchase orders; reconciled and prepared Office Services invoices for payment
- Provided back-up support for mailroom staff with mail deliveries, packing items, and running the meter machine
- Maintained a variety of work files, computer databases and activity logs; compiled and prepared report
School Office Assistant
Children of Promise Schools
Inglewood, CA
12.2009 - 09.2012
- Performed customer service for student enrollment in person and by phone
- Created new student files and input information in student information systems, and implemented training to staff
- Received and posted payments in Quickbooks Pro financial software
- Prepared attendance and financial reports
- Managed the CACFP State food program
Education
Bachelor of Science - Behavioral Health
Grand Canyon University
Phoenix, AZ 12.2017 - 10.2021
No Degree - General Studies
Rio Hondo College
Whittier, CA 06.2012 - 12.2016
Skills
Organizational Skills
Customer Relations
Computer Knowledge PC & Mac
Scheduling
Administrative support
Filing and data archiving
50 WPM typing speed
Database Management
Software
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Adobe Pro
QuickBooks
Timeline
Bachelor of Science - Behavioral Health
Grand Canyon University
12.2017 - 10.2021
Office Assistant II
North Los Angeles County Regional Center
06.2017 - 04.2021
North Los Angeles County Regional Center
07.2016 - 03.2017
No Degree - General Studies
Rio Hondo College
06.2012 - 12.2016
School Office Assistant
Children of Promise Schools
12.2009 - 09.2012