Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
34
34
years of professional experience
1988
1988
years of post-secondary education
Work History
Call Center Representative
Nuvance Health
Norwalk
01.2012 - Current
Assisted patients with scheduling appointments and managing inquiries.
Provided accurate information regarding insurance and billing processes.
Handled patient complaints effectively and professionally to ensure satisfaction.
Maintained detailed records of calls and patient interactions in the system.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Cashier
CVS Pharmacy
Milford
01.2006 - 01.2012
Processed customer transactions efficiently at CVS Pharmacy.
Assisted customers in locating products within the store.
Managed cash register and balanced cash drawer daily.
Provided excellent customer service to enhance shopping experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Medical Office Receptionist
Nuvance Health
Norwalk
06.1992 - 01.2012
Managed patient scheduling and appointment confirmations for efficient clinic operations.
Greeted patients warmly and ensured a welcoming office environment.
Handled phone inquiries and provided accurate information to patients.
Coordinated with medical staff to facilitate smooth patient flow.
Maintained office supplies and ensured a well-organized reception area.