Kim Phan
Boston,MA
Summary
Proactive Receptionist with a track record of enhancing customer satisfaction at Creative Nails Lounge through exceptional organization and time management skills. Excelled in data entry and telephone communication, significantly improving client service efficiency. Demonstrates a strong ability to maintain a welcoming environment, showcasing both hard and soft skills critical to front-office success.
Overview
4
4
years of professional experience
Work History
Receptionist
Creative Nails Lounge
12.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate Of Arts And Sciences - Biotechnology
Massachusetts Bay Community College
Wellesley Hills, MASkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
Korean
Limited Working
English
Full Professional
Timeline
Receptionist
Creative Nails Lounge
12.2020 - Current
Associate Of Arts And Sciences - Biotechnology
Massachusetts Bay Community College
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