Kim Reid
Richmond,VA
Summary
Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as energetic, friendly asset to the company for which I am employed.
Overview
25
25
years of professional experience
Work History
Legal Assistant
County of Henrico Commonwealth Attorneys Office
Henrico, VA
10.2022 - Current
- Answering incoming phone calls
- Opening, sorting and distributing mail
- Scheduling Bond Hearings
- Scheduling Accelerated Guilty Pleas
- Competing Motion for Discovery forms
- Assisting walk in traffic with any concerns or needs
Server
Boychiks Deli
Glen Allen
09.2016 - Current
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Received frequent customer compliments for going above and beyond normal duties
- Maintained cleanliness of dining room, lobby and service areas.
Childcare Provider
Di'nelle and Blake Beach
Glen Allen, Virginia
02.2012 - 05.2015
- Met with parents about daily activities, positive developments and issues
- Helped children develop motor skills in preparation for preschool and kindergarten
- Full childcare duties: food preparation, light housekeeping, tutoring, transportation organizing and implementing activities, and fostering a safe, healthy, stimulating, loving, and nurturing environment.
Front Office Assistant
HCA
Richmond, VA
01.2007 - 01.2012
- Communication skills
- Cash handling expert
- Team standards
- Met with parents about daily activities, positive developments and issues
- Helped children develop motor skills in preparation for preschool and kindergarten
- Full childcare duties: food preparation, light housekeeping, tutoring, transportation organizing and implementing activities, and fostering a safe, healthy, stimulating, loving, and nurturing environment.
Business Sales Executive
Metrocall Inc.
Richmond, VA
01.1999 - 02.2006
- Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock
- Assisted with scheduling office appointments and tests in the hospital
- Answered all incoming phone calls
- Developed and implemented pursuit plans for all opportunities with the assigned key accounts
- Responsible for meeting and achieving monthly sales goals
- Responsible for cold calling to acquire new accounts
- Achieved Salesperson of the year 5 times.
Education
High School Diploma -
Midlothian High School
01.1988
Some college (No degree) -
J. Sargeant Reynolds Community College Parham Campus
Skills
- Customer service
- Point of sale knowledge
- Menu memorization
Timeline
Legal Assistant
County of Henrico Commonwealth Attorneys Office
10.2022 - Current
Server
Boychiks Deli
09.2016 - Current
Childcare Provider
Di'nelle and Blake Beach
02.2012 - 05.2015
Front Office Assistant
HCA
01.2007 - 01.2012
Business Sales Executive
Metrocall Inc.
01.1999 - 02.2006
High School Diploma -
Midlothian High School
Some college (No degree) -
J. Sargeant Reynolds Community College Parham Campus
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