Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kim Sek

Tacoma

Summary

Efficient costumer service known for high productivity and ability to complete tasks swiftly. Skilled in patient scheduling and insurance verification. Excel at communication, empathy, problem-solving, teamwork, and adaptability, ensuring seamless operations in fast-paced medical office environments.

Overview

19
19
years of professional experience

Work History

BHIP Intake Specialist

Valley Medical Center
Renton
07.2014 - Current
  • Triaged incoming calls for BHS clinics, establishing rapid relationships to gather information efficiently and accurately.
  • Scheduled patients with appropriate providers and coordinated referrals for mental health issues, ensuring timely and effective care.
  • Collaborated with an integrated team to manage insurance verification, provider credentialing, and problem resolution with insurance companies.

PAA/PSR

Valley Medical Center
Renton
01.2006 - 01.2010
  • Provided service and attention to customers when face-to-face or through phone conversations.
  • Check in/out patients.
  • Schedule follow-up appointments with BH providers.
  • Verify and enter insurance for behavioral health.
  • Obtain documents and scan them into patients' charts.

Education

High School Diploma -

Lincoln High School
Tacoma, WA
06-2000

Skills

  • Insurance verification
  • Patient scheduling
  • Electronic health records
  • Referral coordination
  • Data entry
  • Customer service
  • Intake assessment
  • Multi-line phone systems
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Time management

Accomplishments

  • Valley's Employee of the Month in 2016
  • Bee Award in 2022

Timeline

BHIP Intake Specialist

Valley Medical Center
07.2014 - Current

PAA/PSR

Valley Medical Center
01.2006 - 01.2010

High School Diploma -

Lincoln High School