Summary
Work History
Education
Skills
Timeline
Generic
Kim Tungate

Kim Tungate

Customer assistance
Springfield,IL

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Lincoln Village Nursing Home, showcasing strong problem-solving and time management skills. Excelled in maintaining high cleanliness standards and fostering collaborative team environments. Demonstrated ability to meet the diverse needs of patients and guests, significantly improving service delivery.

Work History

Dietary Aide

Lincoln Village Nursing Home
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Sandwich Artist

Subway
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.

Housekeeper

Comfort Inn & Suites
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

N/A - N/A

Lincoln Community High School
Lincoln, IL
05.2006

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Patient Communication
  • Verbal Communication
  • Flexible Schedule

Timeline

Dietary Aide

Lincoln Village Nursing Home

Sandwich Artist

Subway

Housekeeper

Comfort Inn & Suites

N/A - N/A

Lincoln Community High School
Kim TungateCustomer assistance