Summary
Overview
Work History
Education
Skills
Timeline
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Kim Tyler

Duluth,GA

Summary

Seeking a challenging yet enthusiastic Human Resources role where I can leverage my healthcare experience, transferable skills, and commitment to excellence to contribute to HR initiatives, support employee development, and drive organizational success. Committed to continuous learning and professional growth in the field of human resources.

Overview

4
4
years of professional experience

Work History

Veteran Case Manager

HOPE Atlanta
Atlanta, GA
04.2024 - Current
  • Served as a liaison between the agency and external organizations involved in providing assistance to veterans. Actively engaged with 4 external organizations monthly to coordinate services for veteran clients.
  • Evaluated effectiveness of program initiatives designed to improve outcomes for veteran clients. Initiated 2 monthly performance review sessions resulting in a 20% increase in caseload efficiency.
  • Created individualized treatment plans that incorporated evidence-based practices for each veteran client served.
  • Developed and implemented case management plans for veterans with complex medical, emotional, and financial needs.

Senior Home Care Manager

United Cerebral Palsey
Atlanta, Georgia
11.2023 - Current
  • Responsible for overseeing the day-to-day operations of home health agency for
  • Leading and managing staff so they can perform their roles safely and to the best of their ability
  • Case manager for residents and to provide hands on assistance to both staff and residents as needed
  • Hire/train/credential new staff.
  • Conduct audits and assessments to identify areas of non-compliance and develop corrective action plans as needed. Successfully resolved 20% of identified challenges within the first two months of implementing corrective actions.

Admissions Manager

Decatur Center for Nursing and Healing
Decatur, Georgia
08.2023 - Current
  • Implemented admissions best-practices, developed and revised admission and discharge processes, and overseen both the admissions, volunteer and concierge staff.
  • Maintained soft census quota of 18 monthly admissions to reduce low bed turnover rate for the rehab unit thus lessening a high bed turnover rate causing an increase in skilled staff retention.
  • Performed on call manager on duty tasks when the Administrator was not present
  • Reconciled insurance complications/denials that may prevent admission for rehab and nursing services
  • Point of contact and worked closely with practitioners, therapists, hospitals and liaisons for patient admission

Georgia Commissioned Public Notary

Tyler Consulting and Solutions LLC.
01.2020 - Current
  • Performed notarial act services under state regulations and adhering to legal requirements
  • Verified signatures for accuracy and authenticity
  • Administering Oaths and Affirmations

Case Manager

Henry County Magistrate/Dept. of Community Affairs
Henry County, Ga.
04.2022 - 10.2023
  • Responsible for providing comprehensive case management services to individuals and families in need of housing assistance, social services, and community resources.
  • Provided immediate crisis intervention and support up to 20 clients monthly experiencing housing instability, emergencies, mental health crises, or other urgent needs.
  • Participate in public outreach events and off-site meetings, providing tracking and reporting.
  • Worked closely with clients to assess their needs, develop individualized service plans, and coordinate access to support services and resources to promote stability and self-sufficiency.

Medical Records Clerk

Palmetto Richland Memorial Hospital
  • Managed patient records with accuracy and attention to detail
  • Ensured data accuracy and compliance with regulations
  • Assisted with record requests.

Education

Master of Healthcare Administration, Informatics -

University of Phoenix
06.2012

Bachelor of Science in Psychology -

University of Phoenix
06.2010

Skills

  • Excellent Verbal and Communication Skills
  • Microsoft Office: Word, Excel, PowerPoint, Xactimate
  • Operational Analysis
  • Great Organizational Skills
  • Secure Independent Decisions
  • Data Entry/Notarizations
  • Problem-solving
  • Interpersonal
  • Negotiation
  • Data Visualization
  • Time Management
  • Empathy
  • Spreadsheets
  • Clinical Analysis
  • Case Management
  • Social Work
  • Eviction Prevention
  • Conflict Resolution
  • PCC Software (PointeClickCare)
  • Therap (Automated Data Collection Software)
  • Reside (admissions cloud data collection software)

Timeline

Veteran Case Manager

HOPE Atlanta
04.2024 - Current

Senior Home Care Manager

United Cerebral Palsey
11.2023 - Current

Admissions Manager

Decatur Center for Nursing and Healing
08.2023 - Current

Case Manager

Henry County Magistrate/Dept. of Community Affairs
04.2022 - 10.2023

Georgia Commissioned Public Notary

Tyler Consulting and Solutions LLC.
01.2020 - Current

Medical Records Clerk

Palmetto Richland Memorial Hospital

Master of Healthcare Administration, Informatics -

University of Phoenix

Bachelor of Science in Psychology -

University of Phoenix

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Kim Tyler