Caring and helpful Veteran Case Manager with extensive experience delivering social services to military personnel. Adaptable and driven with strong work ethic to support clients in obtaining services. Exceptional communication and interpersonal skills to drive client satisfaction.
Overview
3
3
years of professional experience
Work History
Veteran Case Manager
West Texas Counseling and Guidance
San Angelo, TX
06.2021 - Current
Reviewed claim folders for completeness and conformity to guidelines prior to submission.
Coordinated services from multiple agencies to ensure veterans received the necessary support.
Assisted veterans in navigating government systems such as VA benefits or Social Security Administration programs.
Maintained accurate records of veteran's activities and goals achieved through case management services.
Developed and implemented case management plans for veterans with complex medical, emotional, and financial needs.
Assisted veterans in preparing forms, documents and applications for benefits.
Developed referral networks among providers that offer specialized services for specific populations of veterans.
Participated in team meetings to discuss strategies for providing effective case management services to veterans.
Education
Social Work
Angelo State University
San Angelo, TX
08.2021
Associate of Arts - General Studies
Howard County Community College
San Angelo, TX
12.2018
Skills
Social Work
Case Management
Intake Experience
Crisis Intervention
Crisis Resolution
Worker Supervision
Critical Thinking
Educating Families
High-Risk Populations Identification
U.S. Marine Corps
Marine Corps Veteran 2006-2011
References
References available upon request.
Timeline
Veteran Case Manager
West Texas Counseling and Guidance
06.2021 - Current
Social Work
Angelo State University
Associate of Arts - General Studies
Howard County Community College
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