KIM WILDERMUTH
Lima,OH
Summary
Results-driven professional with focus on district management, leveraging extensive experience to drive performance and operational excellence. Proven ability to lead and support teams, ensuring achievement of organizational objectives. Known for adaptability, reliability, and strong commitment to team success and results.
Experienced with district management, emphasizing leadership and operational oversight. Utilizes strategic planning and team development to meet and exceed organizational objectives. Track record of enhancing team performance and fostering collaborative environments.
Results-driven leader with strong background in team collaboration and strategic planning. Known for adaptability and reliability, ensuring high performance and meeting organizational goals. Skilled in leadership, communication, conflict resolution, and operational management. Focused on fostering inclusive and productive work environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
District Leader, Rx
CVS Pharmacy
Lima, OH
05.2024 - Current
- Led initiatives to enhance operational efficiency across multiple store locations.
- Developed training programs for district staff, improving team performance and customer service standards.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management.
- Collaborated with regional management to implement new policies and procedures, ensuring compliance and consistency.
- Evaluated performance metrics, providing actionable insights for continuous improvement initiatives.
- Ensured compliance with state regulations, maintaining accurate records, reporting, and documentation as required.
- Developed strategic plans to guide long-term vision-setting and operational improvements within the district.
Pharmacist
CVS Pharmacy
Lima, OH
03.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
REGIONAL PHARMACY LEADER
RITE AID
Upstate New York
03.2020 - 02.2023
- Leading a team of 23 stores [61 pharmacists] through unprecedented year of a pandemic and riots in 2 locations in my market.
- All the while still growing the business, focusing on payroll, talent management, accountability, ensure compliance with all policies and procedures for controlled substance dispensing and record keeping, inventory management, clinical services, and championing the changes encountered, all while embodying a growth mindset.
- Div 8 SPOT Feedback group, LEAN trainer, Covid ambassador for NY in Division 8 & trainer of new RPLs to role for the Division.
- Developed and implemented strategic initiatives to enhance pharmacy services and patient care.
DISTRICT LEADER
RITE AID
Rochester, New York
12.2018 - 02.2020
- Leapt into total store leadership, embracing the learning journey and developing FE skillset.
- Confidently leading 15 stores, both FE & Rx teams, on priorities, focusing on in stock position, merchandising, presentation, outdates & setting expectations for a strong foundation in every store; Rx focused on efficiencies, clinical services & education on the why and how of expectations.
- Consistent communication to drive one store, one team, and developed relationships with multiple leaders, vendors, and team members.
- Led district operations to enhance customer service and drive sales performance.
REGIONAL HEALTHCARE LEADER
RITE AID
Upstate New York
03.2018 - 11.2018
- Grew the pharmacy business through compliance, efficiencies and clinical services.
- Partner with field leaders and store teams to improve clinical services and drive change to improve total patient care. Increased ancillary immunizations +15,347 in FY’19, and Increased to +22,163 Flu IMZ FY19 YTD.
- Training SDL’s on Inventory best practices and proactive approach.
- Frequent reporting on various clinical services to field partners; including but not limited to IMZ, MTM, OTR, clinical updates, scripts, FE sales and drivers of in stock and inventory related to FE.
- Oversee quality measures to maintain high standard of compliance within the districts and region. RHL Focus Group member in Division 2 (October 2018) and with Jocelyn Konrad (August 2018). As an RHL, was part of R24, who was first Region to Flu Goal FY’19. 75 stores in my respective market.
CLINICAL SERVICES MANAGER
RITE AID
Upstate New York / Erie, PA
05.2016 - 03.2018
- Assist field leadership team on driving clinical services across 295 stores.
- Strong focus on MTM, particularly DIR fees. Created reporting for DIR fees for the Region (focusing on District and Store improvement), and then created the reporting for Division 2 to drive MTM DIR Fee improvement across the Regions/Districts in Division 2.
- Trained pharmacists in stores and at meetings on clinical platforms and efficiencies. Work with field and store teams to coordinate on site flu clinics with businesses in the community.
SUPERVISING PHARMACIST
RITE AID
Albion, NY
03.2013 - 05.2016
- Oversee department operations, including supervision and management of staff, scheduling, task prioritization, and talent management.
- Meet and exceed customer expectations on a routine basis to build loyalty, including resolving customer issues, complaints and questions.
- Green Store certification at Store 416 & Store 10840 as SP. First store to hit flu goal in the District at Store 10840 in October 2015. At Store 416, manually pulled MTM claim detail to compile weekly reports for the District Leader and sent out to the District to drive MTM results. Trained others on MTM and clinical services.
PHARMACIST
RITE AID
Lima, Ohio & Brockport, New York
06.2005 - 03.2013
- Accurately and safely dispensing of prescription orders to patients.
- Communication with store team and physicians on a regular basis.
- Counseling patients on medications and over the counter products.
- Inventory management through outdates & returns.
- Oversight of technician team and scheduling of technicians. Work with interns to develop them for their career.
Education
Doctor of Pharmacy -
Ohio Northern University
Ada, OH05-2005
Skills
- Servant style leadership, while being a positive change advocate, and driving change
- Strong sense of purpose & urgency, combined with superior planning and organizing skills, culminating in exceptional prioritization skills and results
- Clear, credible & consistent communication with my team, providing a strong sense of direction, across multiple platforms
- Focus on positivity, recognition, support, and motivation as well as honest feedback, to drive results & ownership from my team
Accomplishments
- Developed one of my direct report Supervising Pharmacists to the next level; Dan Bentz is now in a Divisional Pharmacist Role and will be moving into RPL role.
- As an RHL, was part of R24, who was first Region to Flu Goal FY’19
- As Clinical Manager lead the Division in reporting on DIR MTM fees
- On boarding of new team members in various roles (RPLs, SDLs, RHLs, Clinical Managers, RPh’s, grad interns, etc)
Certification
- OH Pharmacist: 03326687-3
- NY Pharmacist with Immunization Endorsement: 051620
- APhA Trainer Instructor & Travel Health Certified
Timeline
District Leader, Rx
CVS Pharmacy
05.2024 - Current
Pharmacist
CVS Pharmacy
03.2023 - 04.2024
REGIONAL PHARMACY LEADER
RITE AID
03.2020 - 02.2023
DISTRICT LEADER
RITE AID
12.2018 - 02.2020
REGIONAL HEALTHCARE LEADER
RITE AID
03.2018 - 11.2018
CLINICAL SERVICES MANAGER
RITE AID
05.2016 - 03.2018
SUPERVISING PHARMACIST
RITE AID
03.2013 - 05.2016
PHARMACIST
RITE AID
06.2005 - 03.2013
Doctor of Pharmacy -
Ohio Northern University