Kim W. Morris
Seattle,WA
Summary
Senior Project Manager with extensive experience driving IT, business development, and software delivery initiatives. Expert in leading complex projects from strategy to execution, managing full lifecycles while balancing scope, time, cost, and quality. Skilled in aligning project outcomes with business objectives, fostering collaboration across stakeholders, and delivering results in both remote and on-site environments. Committed to mentoring teams and elevating best practices to ensure consistent excellence and organizational growth.
Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments.a
Overview
16
16
years of professional experience
Work History
Delivery Manager
360 DEGREE ADVANTAGE, LLC
03.2024 - Current
- Oversee the entire development life cycle, including hiring and managing contractors and subcontractors, ensuring deliverables meet quality standards and project success criteria
- Partner with stakeholders to identify and align business needs with project goals, ensuring clear communication and collaboration across teams
- Develop comprehensive work plans, define project objectives, and manage scope and budgets to deliver high-quality outcomes on time and within budget
- Build and sustain long-term client relationships through trust, transparency, and effective communication, resulting in improved customer satisfaction and retention
- Mentor and guide junior team members to ensure timely project delivery while fostering professional growth and career development
Lead Senior Delivery Project Manager
Meteorcomm / WideNet Consulting
05.2022 - 01.2024
- Lead Project Manager working with Railroad leadership, software design engineers and principal architecture to develop new software messaging systems to release to the Railroad Industry
- Spearheaded the design and implementation of a cutting-edge Railroad Communication System, achieving a 30% improvement in operational efficiency and setting new industry standards
- Fostered a culture of collaboration, leading two teams of 30+ across contrasting functions to ensure strategic alignment and exceptional delivery of multiple high-impact product launches
- Managed a budget of over $5 million, optimizing resource allocation and cost through strategic use of Clarity PPM, JIRA, and Excel
- Enhanced project visibility and control by implementing up-front status reports to senior leadership and stakeholders to reduce project delivery times by 20%
Senior Project Manager Enterprise Consumer Delivery Office
Avacend Inc Consulting / T-Mobile
03.2021 - 05.2022
- Enhance customer HUB to better support business initiatives; introduced intelligent auto-assignment with load balancing across three separate customer bases and improve call center hierarchy synchronization, resulting in elimination of repeated manual corrections
- Delivered unified technology platform supporting complex product delivery strategy through Product Delivery Lifecycle (PDLC) / Systems Development Lifecycle (SDLC) and successful implementation of customer care billing system
- Oversaw large-scale retail project incorporating IoT (Internet of Things) cash drawers into more than 1,600 locations across the U.S
- Managed full lifecycle initiatives including feasibility analysis of enterprise portfolio strategies, evaluation and collection of scope and project requirements, with funding approval through SOX compliance processes, and delivery strategy
Senior Project Manager V
CK Morris Associate, LLC
12.2019 - 01.2021
- Directed high-impact technology projects, including the deployment of Microsoft 365 Apps, which modernized CK Morris’ digital platforms and resulted in a 35% increase in customer digital engagement
- Optimized vendor management processes to maintain project timelines, align with strategic objectives, and achieve a 10% reduction in project costs
- Championed the adoption of Agile methodologies, improving team adaptability and collaboration, which led to a 25% acceleration in project delivery timelines
- Collaborated with stakeholders across business and technical teams to define requirements, mitigate risks, and ensure successful project execution aligned with organizational goals
Senior Project Technology Manager
T-MOBILE USA, PRO-COM CONSULTING
01.2019 - 10.2019
- Directed retail digital transformation projects, enhancing in-store operations and customer experience as part of T-Mobile’s CARE, Retail, and E-Commerce mobility initiatives
- Collaborated with cross-functional teams (sales, marketing, retail operations, and developers) to define business requirements, identify gaps, and deliver scalable technical solutions tailored to retail needs
- Led Agile ceremonies and managed product release schedules to ensure timely delivery, mitigate risks, and align third-party vendors with retail transformation goals
- Delivered regular progress and budget reports to CIO leadership and senior stakeholders, ensuring alignment with strategic objectives
Senior Project IV, Enterprise Technology
T-Mobile / Insight Global Consultant
05.2017 - 12.2018
- SAP Supply Chain & Prepaid Back Office Finance Project, Overseen the seamless migration from a legacy system to a new enterprise accounting platform, ensuring operational stability
- Directed a critical infrastructure initiative to enhance supply chain efficiency and financial operations, achieving a 20% increase in transaction processing speed and a 15% reduction in error rates through improved process alignment and integration
- Led a high-impact finance project to ensure compliance with new accounting standards and strengthen revenue assurance
- Deployed advanced analytics tools that increased revenue leak detection by 25% and improved recovery rates by 30%
- Managed cross-functional teams during critical testing phases, resulting in a 50% reduction in post-deployment issues and a 45% improvement in user satisfaction during UAT
Program Manager
NOKIA CK MORRIS, LLC
02.2015 - 03.2017
Senior Project Technology Manager IV
T-Mobile / Insight Global Consultant
03.2012 - 10.2014
Senior Project Manager III
EXPEDIA - VOLT WORKFORCE SOLUTION
07.2009 - 12.2011
Education
Certified Master of Project Management - Advanced Project Management
Villanova
08.2018
Associate degree - Electronic Technology
Seattle OIC
01.1978
Skills
- Leadership and Team Management
- Strategic Planning and Execution
- Stakeholder Engagement and Communication
- Risk Management and Problem-Solving
- Expertise in Project Management Methodologies
- Budgeting and Resource Management
Affiliations
- Artificial Intelligence Exchange, Member, 2022
- Project Management Link, Member, 2000
Project Tools
- Microsoft Project
- Smart Sheet
- Asana
- Confluence
- Excel
- Visio
- Power BI
- Clarity
- PPM
- Jira
- Microsoft D365
Professional Development And Certifications
- Certified Project Management Professional (MPM)
- Certified IT/IS Project Manager
- Certified ScrumMaster (CSM) — Scrum Alliance
- Certified Product Owner (CPO) — Scrum Alliance
Interview Availability
24 hours’ notice
Start Availability
2-week notice
Profile
https://www.linkedin.com/in/kim-morris-9148733/
Timeline
Delivery Manager
360 DEGREE ADVANTAGE, LLC
03.2024 - Current
Lead Senior Delivery Project Manager
Meteorcomm / WideNet Consulting
05.2022 - 01.2024
Senior Project Manager Enterprise Consumer Delivery Office
Avacend Inc Consulting / T-Mobile
03.2021 - 05.2022
Senior Project Manager V
CK Morris Associate, LLC
12.2019 - 01.2021
Senior Project Technology Manager
T-MOBILE USA, PRO-COM CONSULTING
01.2019 - 10.2019
Senior Project IV, Enterprise Technology
T-Mobile / Insight Global Consultant
05.2017 - 12.2018
Program Manager
NOKIA CK MORRIS, LLC
02.2015 - 03.2017
Senior Project Technology Manager IV
T-Mobile / Insight Global Consultant
03.2012 - 10.2014
Senior Project Manager III
EXPEDIA - VOLT WORKFORCE SOLUTION
07.2009 - 12.2011
Associate degree - Electronic Technology
Seattle OIC
Certified Master of Project Management - Advanced Project Management
Villanova
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