Kimanh Phan
San Rafael,CA
Summary
Dedicated Medical Assistant with a proven track record at Kaiser Permanente, enhancing patient care through expert management of medical histories and vital sign monitoring. Adept in HIPAA compliance and customer service, I significantly improved clinical workflow by integrating electronic health records. Fluent in Vietnamese, my professionalism and patient-focused approach consistently contribute to positive health outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
08.2015 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved clinical workflow with introduction of electronic health records system.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier
Walmart
07.2013 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Vocational - Medical Assistant Administrative And Clinical
Santa Rosa Junior College
Santa Rosa, CA06.2014
GED -
Rancho Cotate High School
Rohnert Park, CA02.2012
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Electronic Health Records
- CPR
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Maintaining confidentiality
- Appointment Setting
- Anatomy and Physiology Knowledge
- OB/GYN procedures
- Conversant in Vietnamese Speaking Fluent
Accomplishments
- Recognized for going above and beyond the call of duty. Recieved Save a Life Certificate from Kaiser Permanente Family Medicine
- Recognized for outstanding dedication to patient care.
Certification
Administrative Medical Assistant Certificate
Clinical Medical Assistant Certificate
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Medical Assistant
Kaiser Permanente
08.2015 - 07.2024
Cashier
Walmart
07.2013 - 08.2015
Vocational - Medical Assistant Administrative And Clinical
Santa Rosa Junior College
GED -
Rancho Cotate High School
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