Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Kimanh Tran

Fairfax,VA

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

3
3
years of professional experience

Work History

Sales Associate

Victoria Secret
Fairfax, VA
05.2024 - Current
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.
  • Tracked sales performance metrics to identify trends in market place.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Host

Dogfish Head Alehouse
Chantilly, VA
01.2023 - 08.2023
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted customers, answered questions and
  • Accepted payments from guests for dine-in and take-out foods.
  • Built positive relationships with other front-of-house and kitchen staff.

Cashier Team Lead

Tropical Smoothie
Chantilly, VA
01.2022 - 03.2022
  • Ensured compliance with all safety regulations while performing tasks.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Chantilly High School
Chantilly, VA
06-2023

Some College (No Degree) - Fashion Merchandising

Virginia Commonwealth University
Richmond, VA

Skills

  • Retail store operations
  • Problem-solving
  • Positive and professional
  • Customer service
  • Retail loss prevention
  • Promotional support
  • Money handling
  • Excellent communication skills
  • Energetic self-starter
  • Written and oral communication skills
  • Customer engagement

Affiliations

  • Vietnamese Student Association Member (VSA)
  • Filipino Americans Coming Together Member (FACT)
  • Eco-Fashion Member

Accomplishments

  • Quill and Scroll Award
  • Editor and Chief of Yearbook

Languages

English
Professional
Vietnamese
Native/ Bilingual

Timeline

Sales Associate

Victoria Secret
05.2024 - Current

Host

Dogfish Head Alehouse
01.2023 - 08.2023

Cashier Team Lead

Tropical Smoothie
01.2022 - 03.2022

High School Diploma -

Chantilly High School

Some College (No Degree) - Fashion Merchandising

Virginia Commonwealth University

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Kimanh Tran