Kimani Harper
Jacksonville
Summary
Certified Ophthalmic Technician with comprehensive background in eye care delivery, familiar with various ophthalmic procedures and diagnostic testing. Skilled in patient education and interaction, demonstrating strong ability to build trust and rapport while addressing concerns effectively. Proven track record of contributing towards enhancing patient satisfaction and operational efficiency in previous roles. Possess technical skills combined with an empathetic approach to provide superior patient-centered care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Coastal vision center
Fernandina Beach
09.2023 - Current
- Instructed patients on proper use of contact lenses and eyeglasses.
- Performed administrative tasks such as filing documents, answering phones.
- Prepared patient charts prior to each visit including relevant past medical history.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Administered eye drops to patients as directed by physician.
- Collected data from visual field testing, retinal imaging, corneal topography.
Cashier
Panda Express
Yulee
07.2022 - 07.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
Ophthalmic Technician
Americas Best Contacts And Eyeclasses
Jacksonville
07.2023 - 09.2023
- Performed administrative tasks such as filing documents, answering phones.
- Scheduled appointments for patients based on their availability.
- Communicated with patients to obtain and document medical histories.
Cashier
Zaxbys
Jacksonville
02.2021 - 07.2023
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Paxon
Jacksonville, FL05-2022
Skills
- Ophthalmic instrumentation
- Patient education
- Visual field testing
- Diagnostic imaging
- Instrument sterilization
- Data collection
- Customer service
- Appointment scheduling
- Supply restocking
Certification
- COA
- Food and Safety license
Timeline
Ophthalmic Technician
Coastal vision center
09.2023 - Current
Ophthalmic Technician
Americas Best Contacts And Eyeclasses
07.2023 - 09.2023
Cashier
Panda Express
07.2022 - 07.2024
Cashier
Zaxbys
02.2021 - 07.2023
High School Diploma -
Paxon
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