Kimara Ricketts
Paterson,NJ
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Vickie Witt
Wayne, NJ
11.2022 - Current
- Implemented innovative methods for streamlining the customer service process.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Passaic County Community College
Paterson, NJSkills
- Scheduling
- Paperwork Processing
- Complaint resolution
- Problem Resolution
- Computer Proficiency
- Credit card payment processing
- Typing proficiency
- Reading Comprehension
- Customer Service
- Delivery Scheduling
Timeline
Customer Service Representative
Vickie Witt
11.2022 - Current
High School Diploma -
Passaic County Community College