Kimberely Reid
Murrieta,CA
Summary
Accomplished Social Services worker and Probation Officer offering extensive experience working with children, adolescents and adults with behavioral, substance abuse, and psychological disorders. Energetic, highly motivating and detail-oriented possessing excellent organizational and analytical skills. Field supervision and case management background.
Overview
24
24
years of professional experience
Work History
Elections Assistant
Riverside County/Registrar of Voters
Riverside, CA
02.2024 - 03.2024
- Verified voter eligibility through database searches and data entry.
- Ensured accuracy of voting records by verifying signatures on voter registrations.
- Conducted post-election audits to verify accuracy of ballot counts.
- Performed administrative tasks such as answering phones.
- Adhered to all state laws regarding election administration.
- Maintained up-to-date knowledge of changes in local electoral regulations.
- Updated voter registration rolls with new addresses or other changes as needed.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Development Specialist I
Riverside County/Housing and Workforce Development
Riverside, CA
03.2022 - 04.2023
- Developed comprehensive new employee welcoming packages.
- Conducted research to identify practices utilized in neighboring counties for updating policies.
- Revised departmental forms for clarity and simplicity.
- Maintained documents with updated changes from the Employment Development Department headquarters.
- Performed internal audits and wrote reports with findings for correction and implementation.
- Engaged with community organizations who provided work experience to vulnerable youth and young adults.
- Participated and attended meetings or seminars to obtain information for best practices working with community partners or to inform management of on-going program status.
Social Services Practioner III
Department of Public Social Services
Perris, CA
05.2018 - 04.2019
- Provided counseling and advocacy services to individuals and families in need of social assistance.
- Developed individualized service plans for clients based on their needs and preferences.
- Assessed eligibility criteria for various social programs and services.
- Maintained detailed records of client interactions, progress notes, assessments, referrals and other related documents in a electronic database.
- Identified community resources to assist clients with accessing appropriate services.
- Conducted home visits to evaluate the living environment of clients and provided support as needed.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Provided crisis intervention services when necessary by assessing the situation and determining a course of action.
- Responded promptly to inquiries from colleagues, and other community agencies regarding client cases.
- Advised clients on how to access financial aid or apply for public benefits such as food stamps or Medicaid and Medicare coverage.
- Implemented evidence-based practices aimed at addressing the root causes of social problems faced by clients.
- Evaluated existing policies and procedures related to social services delivery systems in order to improve efficiency.
- Monitored caseloads closely and ensured that all deadlines were met according to established protocols.
- Provided emotional support through active listening techniques during challenging times.
- Ensured compliance with relevant laws and regulations pertaining to social services delivery systems.
Residential Counselor
Casa De Amparo
San Marcos, CA
02.2017 - 06.2017
- Provided guidance and support to clients in need of assistance with daily living skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Ensured compliance with all safety regulations set forth by local authorities.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Responded promptly to any emergency situations that may arise within the residence.
- Supervised medication administration according to physician instructions.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Adhered strictly to confidentiality policies regarding client information at all times.
- Provided appropriate feedback and information to help residents succeed in program.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Communicated with other staff to resolve problems with individual residents.
- Prepared meals and assisted clients with laundry and household chores.
- Supervised self-administration of medications for residents.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Collaborated with other counselors to develop programs that address needs of residents.
- Made regular rounds to keep residents and areas safe and secure.
- Mediated interpersonal problems between residents.
- Communicated with staff to resolve problems with individual students.
- Answered telephones and routed calls or delivered messages.
Child Protective Service Worker
San Diego County of Health & Human Services
Escondido, CA
06.2015 - 04.2016
- Assessed the needs of children, families and caregivers to determine appropriate services needed.
- Provided crisis intervention services to families in distress.
- Documented all interactions with clients according to agency policies and procedures.
- Developed and implemented safety plans for families in need of protection.
- Conducted thorough investigations into allegations of abuse or neglect.
- Worked with other professionals such as law enforcement, court personnel and mental health providers to ensure successful outcomes.
- Maintained accurate records of case management activities including progress notes, reports, assessments.
- Facilitated family team meetings to discuss case plans and goals.
- Actively participated in multidisciplinary teams for child welfare cases.
- Participated in on-call rotation for emergency response when necessary.
Deputy Probation Officer II
Riverside County Probation Department
San Jacinto, CA
04.2000 - 04.2006
- Provided guidance to probationers on how to successfully navigate the criminal justice system.
- Conducted investigations into potential violations of probation conditions and submitted findings to the court.
- Assisted in developing individualized case plans for each probationer, outlining goals and objectives related to rehabilitation.
- Monitored compliance with court orders through regular contact with probationers and their families.
- Coordinated community service activities for assigned probationers, ensuring completion of all necessary paperwork.
- Maintained detailed records of all contacts with clients, including notes of conversations and observations during home visits or other interactions.
- Reviewed police reports, arrest documents, and other sources of information related to a client's background prior to making recommendations for sentencing or rehabilitation programs.
- Provided crisis intervention services when needed, including facilitating referrals for substance abuse treatment or mental health counseling.
- Facilitated communication between law enforcement agencies, courts, social service providers, schools, employers and other stakeholders involved in an offender's case.
- Collaborated with local organizations providing resources such as job training programs and housing assistance.
- Ensured compliance with state statutes governing parole and probation officers' duties.
- Created, organized and maintained files, case notes and electronic databases.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Administered regular drug and alcohol tests.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Maintained positive relationships with offenders and family members through monthly visits.
- Assisted probationers with resolving housing, employment and social services problems.
- Gathered social and legal data on each probationer and verified details.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Developed professional relationships with offenders through home, school, detention and community visits.
- Arrested and transported probationers in violation to ensure compliance with court protocol.
Education
Master of Science - Government & Policy
Grand Canyon University
Phoenix, AZ07-2021
Bachelor of Science - Criminal Justice/Sociology
Lincoln University
Lincoln University, PA05-1989
Skills
- Assessment skills
- Abuse and Neglect Investigation
- Progress Documentation
- Behavioral assessment
- Caseload Management
- Client Advocacy
- Service planning
- Family Support
- Self Motivation
- Attention to Detail
- Solution orientated
- Effective Communication
- High-Risk Populations Identification
- Relationship Building
- Adaptability
- Community Resources
- Conducting interviews
- Team Collaboration
- Trauma Informed Care Framework
- Cultural Competency
- Policy Enforcement
- Substance abuse
- State and federal legal knowledge
- File reviews
Affiliations
- Book Club
- Spa visits
- Church Involvement
- Fellowship with other women
- Lover of music
Accomplishments
- First Criminal Justice Graduate from The Lincoln University.
References
References available upon request.
Timeline
Elections Assistant
Riverside County/Registrar of Voters
02.2024 - 03.2024
Development Specialist I
Riverside County/Housing and Workforce Development
03.2022 - 04.2023
Social Services Practioner III
Department of Public Social Services
05.2018 - 04.2019
Residential Counselor
Casa De Amparo
02.2017 - 06.2017
Child Protective Service Worker
San Diego County of Health & Human Services
06.2015 - 04.2016
Deputy Probation Officer II
Riverside County Probation Department
04.2000 - 04.2006
Master of Science - Government & Policy
Grand Canyon University
Bachelor of Science - Criminal Justice/Sociology
Lincoln University
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